540 Wk 1 Employment Conflict Management Worksheet

1416 words - 6 pages

Running head: EMPLOYMENT CONFLICT MANAGEMENT WORKSHEET: COASTAL COUNTY CLERK OF COURTEmployment Conflict Management Worksheet: Coastal County Clerk of CourtEmployment Conflict Management Concepts WorksheetConcept Application of Concept in Scenario Citation of Concept in Reading Personal Experience in your OrganizationCompetitionA competitive, or "power over," style is characterized by aggressive and uncooperativebehavior-pursuing your own concerns at the expense of another. People with competitivestyles attempt to gain power by direct confrontation, by trying to "win" the argumentwithout adjusting to the other's goals and desires. A person with a competitive style is onewho usually thinks it necessary to engage the other participant in overt disagreement. Theconflict is seen as a "battleground," where winning is the goal, and concern for the otheris of little or no importance.Conflict often helps people join together and clarify their goals. Many times people keepon doing things "the same old way" until there is a conflict. When conflict arises,they must decide what their priorities are and how to use their resources.Dennis Munger and Stan Accord both ran for the County Clerk position, which have different views on how to manage the department. Munger maintain under his leadership the office of the clerk of the court would continue to work the same way, once elected, whereas Accord would focus on efficiency, responsiveness and technology.Stan Accord won the election and became Dennis Munger immediate supervisor and started to implement changes that had Munger in a disagreement with the short absence policy, because in the past he was able to go home for an hour to take care of his elderly parents.Both of them are competitive and Munger is not willing to adjust to changes or even try out the new policy, but rather make this discrimination about age, which is now causing a conflict within the office. Wilmot−Hocker, 2007, pp. 38, 145 When I ran against the last President of the Alumni Association and won, she didn't want to let go of the duties, so we had major conflicts because she critzise my leadership and try to turn people against me. I had to finally let her know it's not about me and her, but what is best for the Alumni Association and I would like to work with you and if this is not possible, then her help isn't needed.Collaboration involves making descriptive and disclosing statements and soliciting disclosure and criticism from the other party. One makes concessions when necessary and accepts responsibility for one's own part in the conflict. Collaboration does notmean taking total responsibility, such as in saying, "It's all my fault. I shouldn't havegotten angry." Rather, collaboration is a struggle with the other to find mutually agreeablesolutions. Parties engage at an exploratory, problem-solving level rather than avoidingor destroying each other.The Picketing of the Coastal County has brought attention of the citizens, and...

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