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Adult Education Program Design Essay

2934 words - 12 pages

Introduction
Great Tread designs, markets, and manufactures custom safety floor matting from their corporate offices and manufacturing plant located in Tyler, Texas. Great Tread serves their national and international accounts and employs 875 people. The company garners a sizeable market share of this ever growing and demanding industry. Great Tread designs, manufactures, markets, and sells safety mats, anti-fatigue mats, logo mats, interlocking flooring tiles, and Waterhog™ mats, and bonded rubber mulch for their national and international clientele.
Alpha Consulting Company is a company that improves the training and development process through analyzing the learning needs of the trainees and the systematic development of learning materials and products. The philosophy of Alpha Consulting is to design effective, meaningful training programs while improving the delivery of instruction. There are three aspects of the training that the company oversees, (1) instructional goals, (2) strategy and medium, and (3) the evaluation processes. The Alpha Consulting provides effective and efficient training programs for a range of clients, which includes everything from small businesses to industry giants. With these three key aspects, Alpha Consulting specializes in customized strategic plans that are designed to provide optimal learning outcomes.

Problem
Great Tread recently underwent sweeping changes in the marketing department and is now predicting a twenty-five percent increase in revenue for 2014, due to upcoming contracts and number of contracts still in the negotiation phase. Due to the volume of said contracts, Great Tread decided to conduct an extensive internal audit in an effort to identify strengths and weaknesses and address any gaps.
Great Tread discovered that their current computer software is outdated and inadequate. The audit exposed waste, poor quality control, decreased productivity, a lack of communication, and a decrease in revenue. These issues are largely due to the use of an outdated system. This system cannot effectively detect or track inventory control issues, quotas, lean manufacturing, or internal communications and is incompatible with the software used to maintain client information, history, and orders.
Solution
Great Tread has contracted Alpha Consultants Company to design a training plan that will effectively prepare 110 employees for the go-live date of the new automated inventory management system (AIMS). Great Tread’s organizational structure is divided up by department type, including: administrative, financial, sales and marketing, and manufacturing. This structure contributes to communication issues, especially considering that the current system is incapable of linking departments, data, and clients; however the new system will integrate all of these departments into one system and is designed to promote cross communication. Alpha Consulting has developed a strategic plan to implement the new...

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