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Let It Pour My First Assignment As Executive Assistant

2023 words - 8 pages

Let it pour - My First Assignment as Executive Assistant is an article that deals with problems at Faith Community Hospital. Chris Smith was just promoted to Executive Assistant at the hospital. His first task is put together a preliminary report that the CEO will use to prepare his speech for a staff meeting This is the first staff meeting of its kind in almost ten years. Solving the problems the hospital is facing seems to be important to the success of the hospital and the staff keeping their job including Chris.Step 1: Identify the ProblemCurrently, are large range of problems that are affecting the hospital's ability to run and maintain its daily functions. These problems are threatening the stability of the hospital. There seems to be three major problems that Chris has needs to address and are currently effecting the internal operation of the hospital.The first major problem facing Faith Community Hospital is the raising cost of running the hospital, paired with the drop in patient population. The hospital's cost has risen over twenty dollars per patient when compared to last years cost. The hospital has also seen a seven percent drop in patient population. These rising costs and drop in patient care may force Faith Community to make some serious cutbacks in operating funds.The second concern that is facing Faith Community Hospital is the employees' inability to follow the policies set by the hospital. Employees are using their own personal set of religious beliefs and morals judgments to justify their actions. These beliefs are beginning to define their role in the hospital. These judgments are being made without the approval of the hospital management staff. They have also have decided not to follow and uphold the mission statement that was put in place to achieve higher medical standards. This is such a problem because they staff is not always following the law put in place by government and medical errors cause ten's of thousands deaths a year in America.The third problem facing the hospital is the staff's inability to understand and deal with the convoluted system of coverage provided by the various insurance companies. It is difficult for staff to understand which insurance company is going to provide coverage for the patients. Unfortunately, if the insurance companies do not pay for the care provided, the hospital is left absorbing the cost.Step 2: Define the Criteria, Goals and ObjectivesThe situation involving the rising healthcare costs are problematic and should be handled with care and compassion. Chris resolution of this problem should address the needs of the business, as well as the needs of its staff. The resolution to this situation should include cost saving methods mixed with an innovative technique to keep current employees from becoming discouraged with the lack of proper resources to properly perform their jobs. This delicate situation also presents a controversial situation. This problem should be handled with great...

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