This website uses cookies to ensure you have the best experience. Learn more

An E Business Case Study About Dell

1513 words - 6 pages

Abstract:The concept of this case study is to analyze and describe the basic operations and patterns of ebusiness in Dell. By means of directly analyzing the website, the ebusiness model and the ebusiness architectures of Dell Company, relevant information was selected, collected and analyzed in this report. Firstly, this paper states the High Level Business Description about Dell's business model in first section. Then, this report analyses the business patterns using the Solution Overview Diagram (SOD). After that, it will illustrate commentary about the SOD. Finally, In order to identify and document the appropriate business patterns, the study used many diagrams of the ebusiness patterns to describe those of Dell.Table of Content:1. Introduction42.The Case Study -Dell company52.1 High level business description:52.2 Solution Overview Diagram:62.3 Commentary:73. Identify the Business Patterns94. Reference…………….……………………………………………111. IntroductionThe company was founded in 1984 by Michael Dell, now the computer industry's longest-tenured chief executive officer, on a simple concept: that by selling personal computer systems directly to customers, Dell could best understand their needs, and provide the most effective computing solutions to meet those needs.Today, Dell is enhancing and broadening the fundamental competitive advantages of the direct model by increasingly applying the efficiencies of the Internet to its entire business. The company designs and customizes products and services to the requirements of the organizations and individuals purchasing them, and sells an extensive selection of peripheral hardware and computing software. Nearly two-thirds of Dell's sales are to large corporations, government agencies and educational institutions. Dell also serves medium and small businesses and home-PC users.This report will relate to the High Level Business Descriptions (HLBD), Solution Overview Diagrams (SOD) and commentary, and then document Business Patterns that according to the HLBD/SOD.2.1High level business description:Dell computer Company provides a Direct Business Model, which consists of several high-level interactions between actors required by the new or modified business functions. Through the direct business model, Dell offers in-person relationships with corporate and institutional customers (telephone and Internet purchasing). The factors of order process include following:Customized computer systems;Phone and online technical support;Next-day, on-site product service.Dell arranges for system installation and management,Guides customers through technology transitions.Provides an extensive range of other services.Dell Company enables its users to design and order computers or relevant devices online through a customer self-service process. The customized computer systems...

Find Another Essay On An eBusiness Case Study about Dell

Dell Case Study as presented by The Harvard Business Review

847 words - 3 pages do to expand Chinese operations? If so what should Dell do to remain this strategy?The key for success in direct selling model is able to establish strong and consistent relationships with suppliers and customers. At this point, Dell would need information and knowledge about the suppliers and customers at China. There are two ways to create this information and knowledge: one is by joint ventures or alliances, the other is to employ

A case study about Microsoft

3349 words - 13 pages Knowledge Management. Microsoft Schweiz ... - [ Translate this page ]business.ratgeber-online.ch/ learning_organization_knowledge_management.htmlLeadership training Microsoftwww.all-about-training.com/ chicago?instructor=trainer&MS=ProjectLearning Organizationshttp://www.brint.com//OrgLrng.htmMicrosoft's culture of paranoiawww.joewilcox.com/paranoid.htmMicrosoft Management Homewww.microsoft.com/management/default.mspxMicrosoft Case Studywww.mccombs.utexas.edu/kman/microsoft.htmMicrosoft shifts leadership | CNET.comnews.com.com/2110-1023-981947.htmlMicrosoft's home pagewww.microsoft.com/presspass/inside_ms.asp

An Infant Case Study - Sam


1683 words - 7 pages baby Sam to develop postnatal health conditions. From conception to birth prenatal development takes about 38 weeks, and in those 38 weeks, the unborn child goes through five stages, which fit in three trimesters. Because of the limited information provided in this case study, I will focus more on the second and third trimester of baby Sam’s prenatal life. During second trimester, although most neuron are produced and in place by this period

Dell Corporation - Case Study

1329 words - 5 pages accounting is that it reports past results using historical-cost accounting. Financial accounting is backward-looking and sacrifices decision relevancy for objectivity (Bromwich, 1988, p. 26). According to Answers.com accounting is defined as "the bookkeeping methods involved in making a financial record of business transactions and in the preparation of statements concerning the assets, liabilities, and operating results of a business. When I envision an

Case study: Dell

785 words - 3 pages Product development at dell1.What is Dell's business model? How is it different from its competitors?(1) The Dell model, which relies on direct mail order sales to customers, Dell serviced its customers with combinations of home-based telephone and field-based representatives. Well-trained technical representatives provided the first post-shipment level of support through 24-hour support system, which help customers diagnose and solve problems

Case Study: Dell, Inc

911 words - 4 pages Untitled Case: Dell, Inc. Casey Wilson INSS 720 Company Summary: Michael Dell founded Dell computer at the age of twenty-one in his dorm room at the University of Texas, Austin. Dell's strategy is to build a computer so that the consumer can order it easily. It's build to order strategy has made Dell

Microeconomy and an Architectural Case Study

1438 words - 6 pages Summarative Report Purpose. The aim of this report is to act as a bridge between the micro economies essay findings, with the case study group work. Looking at the case study examined, it will act as a precedent in the continuing of the discussion of micro economies and also expanding on architecture specifically in urban decay and regeneration in context to the phenomenon of gentrification. Structure. As an introduction, a small explanation of

Gastrointestinal in an Infant: Case Study

1206 words - 5 pages paediatric surgeons3. In infants who are ill and are not observed to be getting better with supportive therapy, besides a paediatric surgeon, consultation with a radiologist may also aid in determining the appropriate diagnosis and management3. In this case, the lead consultant paediatrician was uncertain about the diagnosis. He dealt effectively with this issue by seeking the opinions and advice from fellow paediatric consultants, registrars and

Case study of an Autistic child- Evaluation

1186 words - 5 pages This case is of an 8-year-old boy, Steven. Steven has been diagnosed by a Pediatrician as having an Autistic Spectrum Disorder because of the severity of his needs in terms of communication and reciprocal social interaction. Autism is a pervasive developmental disorder that is very complex and involves a broad different and separate physical and mental disorders. Autistic children are in the private world of their own. It is common beliefs that

Case Study about Work System Framework of a Company

4058 words - 16 pages Executive Summary TradX is a company that aims to sell furniture to retailers and special targeted companies. By analyzing the case study, which is on TradX Company, we came up with two different work systems for the company's trade actions. The work systems are "Replenish Retailer Inventory" and "Direct Selling." Moreover, the performance variables for the business processes are discussed in detail in the report. The report then talks about

The essay is entitled 'Dell's Supply Chain'. It's a descriptive business case about the uniqueness and strength in Dell Computer Corporation Supply Chain

1409 words - 6 pages ://www.ap.dell.com/downloads/ap/products/pedge/i2%20CS%20lo.pdf, (05 Apr 2003).Information Technology Association of Canada (ITAC 2001-2003), 'Dell Computer Corporation - Best Practice Case Study', http://www.itac.ca/client/ITAC/ITAC_UW_MainEngine.nsf/cd0bbbe7b8237, (05 Apr 2003).Canadian Transportation and Logistics (CTL), (Nov/Dec 1999), 'Built for Web-based Sales, Build-to-Order PCs, and Direct Distribution Make Dell's Supply Chain the Cornerstone of its

Similar Essays

Dell Case Study

1063 words - 4 pages "profit margin".[2 marks]2. This is profit expressed as a percentage of sales revenue. It can be calculated as a total sum or per unit. Profit margin may be identified as gross profit or net profit margin.[2]3. Examine two reasons why increasing size makes Dell harder to manage.[4 marks]4. As an organization grows some of the following problems may occur:• the resources increases as does the administration required to record and control

Case Study Of Dell

4056 words - 16 pages the following showing how the concepts related to OPP could be applied. [Use Dell and other case studies or companies to illustrate your answer]: Organising for High Performance Supply Chains Creating an environment for Innovation Motivation and Reward Career management and developmentMotivation and reward2.0 IntroductionMotivating employees to excel in any business is a topic of great practical concern to employers

Case Study: Dell Computer (1994)

1620 words - 6 pages real-time customer feedback, which led to the rapid rounds of learning that were essential to product development and crisp lifecycle timing. Dell became an expert at curtailing the end-of-life tail of its six-to-nine-month product cycle.Although Dell's manufacturing system featured a combination of build-to-order and buy-component-to-plan processes, the company worked closely with its suppliers to introduce more flexibility into its system

Dell Case Study "A Success Story"

582 words - 2 pages Started with a mere $1,000 in 1984, Dell, Incorporated was the brainchild of an ambitious, business and computer savvy 19-year-old named Michael Dell. The story that follows is the embodiment of the American dream; twenty years later, the company controls the personal computer market share in the United States, no small feat given the endless competition. What helped Dell stand out from the crowd twenty years ago still holds true today: its