This website uses cookies to ensure you have the best experience. Learn more

Analysis Of The Pitfalls That Led To A Failed It System Project: Lessons From The Novopay Project.

1584 words - 7 pages

(Ministry of Education [MOE], 2013). Novopay is an IT system project initiated by the MOE and outsourced with Talent2, an Australian firm, specialising in robust HR and Payroll solutions. The Novopay project is a nationwide payroll system meant to service teachers and education sector staff at 2,457 schools in New Zealand (NZ). It is envisioned to be a modern online payroll solution with greater functionality, increased efficiency, better user interface and solution as against the existing payroll system Datapay. The project life cycle commenced with a business case in 2005 and concluded with the decision to go live in 20 August 2012. Since going live, the project was plagued by problems. ...view middle of the document...

Concerns about the weakness in project governance and leadership were raised several times in the report. The governance structure of the Novopay project complied with Prince2 project management, as well as met the Cabinet’s governance requirement as defined in the Guidelines for Managing and Monitoring Major IT Projects (GMMMITP) issued by the State Services Commission. (MINP, 2013) Although the Governance structure and Leadership were detailed and agreed on in the contract between Talent2 and the Ministry and in the Project Initiation Documents (PID) it was not sustained during the project duration; project management principles were not consistently demonstrated.
Despite the establishment of Prince2 method and presence of GMMMITP, the Novopay project failed. (MINP, 2013) Key findings during the project execution relates to the failure of the Ministry in establishing quality governance, which is necessary for a complex project of this nature. Issues on Governance includes the non-adherence to the structures and roles set out in the PID which resulted to dispersed accountability and complicated decision-making process; Formal governance disciplines were not consistently demonstrated, such as accurate minute preparation, which could help develop an extensive reporting and documentation system for future reference; and the project board’s failure to discuss the GMMMITP, these are guidelines for quality assurance of which all project board must adhered to, there was no overall responsibility for Independent Quality Assurance (IQA), a mandate for all monitored government projects, missing out on IQA reports which cover key risks and issues arising from major government projects that are provided to the Chief Executives. These could have avoided the wrong decision to Go-Live and chaos. According to the Office of Government Commerce [OGC], (2009) effective project management governance ensures that project portfolio is aligned to the organisations portfolio, objectives, delivered efficiently and sustainable. The advantage of governance is that it supports the corporate board with timely, relevant and reliable information. As Dinsmore & Cooke-Davies (2006) point out, uncertainties not directly related to the planned work on the project are better directed toward general management, “Decision making thus lies at the heart of project governance.” On the other hand, (Cicmil and Hodgson, 2000) suggest focusing on who is included and excluded in the decision-making process, what determines the role, agenda and power of the role holder, as these will determine the decisions in the project.

Furthermore, the absence of Leadership accountability, engagement and oversight on the project is another cause of the Novopay’s project failure. These resulted to the weakness in the project governance and project management, inability to ensure that the cabinet mandated GMMMITP is followed and IQA strictly encompassed the project. (OGC, 2009) viewed leadership as...

Find Another Essay On Analysis of the pitfalls that led to a failed IT system project: Lessons from the Novopay project.

This Essay Was A Project That I Did Pertaining To Capital Punishment. It Was Of A Persuasive Type. It Was Titled "Capital Punishment"

1218 words - 5 pages controversial. It is good sometimes and bad sometimes. Whether you support or oppose capital punishment, mounting evidence exists that the system is broken. A review of death penalty judgments over a 23-year period found a national error rate of 68%. Henceforth, we are killing innocent people. In a matter of life and death, we are getting it wrong more than 2 out of every 3 times. No matter what your opinion is, the death penalty needs to be

The Boom that Shook the World: The Success of the Manhatten Project and the Effects Afterwards

727 words - 3 pages the project. The bomb was created from the division of isotopes with Uranium and Plutonium, having to use a physical means of bringing together amounts to make a supercritical mass, which it then detonates. “The first atomic bomb was exploded at 5:30 am on July 16, 1945, at a site on the Alamogordo air base 120 miles (193 km) south of Albuquerque, New Mexico.”(1) The test proved it to be powerful, with a giant cloud and 15,000 tons of power. It

"Innovative Gaming: A New Approach to Consumer Saving" is a project report in which a new product was created that would be worthwhile to the consuming public

5326 words - 21 pages PS2.Though it may seem like the ideal system to purchase, along with it comes a big price tag. When the PlayStation 2 was first marketed, it was sold for a whopping $300 while the games range from $35 to even as much as $70. This gives the idea that in order to own a PS2, a person must spend a few hundred dollars for just the system and possibly a few hundred more for games, extra controllers, and miscellaneous accessories.In order to solve this

CRM SYSTEM RESEARCH PROJECT

1033 words - 4 pages CRM SYSTEM RESEARCH PROJECTFabulous Furniture Company Should use CRM systems. It is clearly that the company have some issues in developing the customer relationship management. Fabulous was using enterprise resource planning system(ERP) as their Enterprise information systems. ERP system is a enterprise value chain systems. It is designed to capture a range of information about key business events for the four major area in a typical

The Project that Made Me Want to Become an English Professor

801 words - 3 pages . Now the time had come to transport ten thousand people to the Red Planet, set up a colony, and maintain peace and harmony among the residents   I liked the premise. To "set the stage" for the project, in my social studies class I was asked to define the value system of my group's utopia by ranking the importance of ten qualities that make a successful city. The list included health care, pollution, transportation, education, housing

Essay Title: Science Project on the Electro Magnetic System

2514 words - 10 pages cancer. Most of the sun's UV rays are absorbed by Earth's ozone layer but it is still advisable to wear sun block, which provides an opaque layer that prevents UV rays from reaching your skin. X-Rays and Gamma Rays- both represent extremely high-energy radiation. Both rays penetrate tissue. X-Rays with lower energy have difficulty passing through bone, making them useful for medical imaging. Gamma Rays are used to kill cancer cells

Project Proposal for a new computer system at a bank...Customer Assist and how the company will improve

1190 words - 5 pages company.The main focus of this project is to implement software that can project customer interest. Lifestyles interest and needs are unique. That is why a competitive banking center must offer various tools to help customers with banking choices. Once a system solution is chosen (such as Customer Assist System) the bank can used the information to target what selling points are feasible for each client.The Customer Assist system will work as a query to

This project is proving an online solution for the consultant company to change the process that they are currently have

5806 words - 23 pages : Microsoft FrontPage 2000Database Server: Microsoft SQL Server 2000Web Server: Netease server2.2.3 TechniquesA technique is a collection of guidelines that speed up a system development activity or task. It can be step-by-step instructions for creating a model, or it might include more general advice for managing the project. Below are the major types of technique used in this project.1. Object-oriented analysis techniques2. Relational database

Project: Enterprise Resource Planning System

1718 words - 7 pages customize to the organizations business needs , such as using and API (Application Programming Interface) to incorporate barcode readers into a ERP. A benefit of longer system sustainability would be a reduction of costs in the long term as the system can be used for longer without needing to have it replaced which costs money and time. 3. Project Recommendation – Current Conditions I would not recommend that Jenny should agree to proceed with

How to Acheive Effective Information System Project Management

1438 words - 6 pages requests from stakeholders to include additional functionality in the system. External factors such as the legislative or technological environment within which the system will operate also have the potential to prompt changes to scope.It is the role of the project manager to ensure that they have a thorough knowledge of the potential sources of change and take a proactive approach to change management. The most effective way to ensure change to

Liberty Alliance Project, an innovation that would allow computer users to sign on to many applications at the same time using that one program

1411 words - 6 pages already many authentication mechanisms. These solution owners are unlikely to go through the work of removing their own mechanisms in order to replace them with Microsoft's. In order for Passport to be successful, it must support the systems that are already in use. In theory, Passport would be extremely useful to the technology world. In practice, a federated system is necessary. This is the main thing that gives the Liberty Alliance Project an

Similar Essays

Project Management: A Scheduling System For The University Of Plymouth

3055 words - 12 pages adopted:It can create a series of passwords that user would need to access scheduling system. It can install firewall software to protect networks from attack by unexpected users, and also install virus software to reject the computer virus.Life SpanWith the current development of technology, the Resource 25are expected to meet the needs of University of Plymouth in future 5years. After that, it needs to propose a new software instead of Resource 25

Dont Ask; My English Teacher Assigned Us To Write This And I Called It My Ithaka Since That Was The Name Of The Project

1435 words - 6 pages of summer (well, maybe). I'm about to explode out of the impatience that bubbling up inside me. I got admission from two of the four schools that I applied for: George Mason and Georgetown. I got a scholarship for Georgetown, but not for George Mason. To my disappointment, I did not make it to Stanford or Yale, but there are too many smart people in the world and one can not have everything. UVA is all I care about now. If I want to become a

The Reading Fair That Will Show Reading Project Project

491 words - 2 pages cell phone conversations slows down reaction time and can be used to improve real world situations. I can apply this to real world by trying to prevent a global death which is texting while driving leading to car accidents. This will help prove that people shouldn’t be on their phones while driving in the car. It will also lead to less deaths over the years of people driving car. Hypothesis- if a person’s reaction time is tested during a cell phone

Project Management Of The Nhs System In Uk Mega Project, Failure, Why ?

2482 words - 10 pages project." Firstly we will do a presentation of the NHS project. Then we will demonstrate that its project is a real project management and a mega project.What the project is talking about?In June 2002, Ministers launched a 10-year National Health Service programme for IT. This programme was the opportunity to reform the system of NHS. Indeed before the project idea, the patient must go to the GPs to have a prescription. Then the patient went to the