Analyzing Messages Essay

1457 words - 6 pages

ANALYZING MESSAGES PAGE 1 ANALYZINGMESSAGES PAGE 6
INSTRUCTIONS:Select three business-related messages you have sent or received.Include these messages in your paper.Analyze these messages using the communication process. The analysis should include the following:Descriptions of the purpose, sender, receiver, message, environment, technology, noise, and feedbackExplanations of whether the message and technology were appropriate given the environment and purposeRespond to one of these messages. Use direct, effective writing techniques.Explain how the content, media, and technology of the feedback are appropriate for the purpose and audience.Compose a 1,050- to 1,400-word paper that includes your messages, analyses, response, and rationale.Analyzing MessagesComposing, sending, and receiving productive, developed messages require a high level of awareness by the sender and receiver. Senders should be well-versed in the varying tones he or she may portray in reference to the point attempting to be made and receivers should remain open to feedback and maintain the ability to delineate between negative and positive messages. "No communication skill is more critical to the manager than the ability to frame an issue effectively. How someone frames an issue influences how others see it and focuses their attention on particular aspects of it. Framing is the essence of targeting a communication to a specific audience" (Raffoni, 2009, p. 3).A message is a form of communication in which the sender's thoughts, opinions, or instructions are articulated to the receiver(s). The receiver(s), when the message is in correct composition, should be able to comprehend the intentions and act in accordance. "Messages generally take one or more of three forms: to inform, to persuade, or to take action" (Roebuck, 2006, p. 10). Messages of an informative nature distribute educational or explanatory data. Messages of persuasion endeavor to alter the receiver's thoughts, opinions, or actions whereas action messages encourage or prompt the receiver to perform specifics undertakings. Within this essay, three messages will be under examination and a response to one message given as a means of communicatory feedback.First MessageMarisa, an office coordinator within the Emergency Department, sent me an e-mail two weeks ago in search of a meeting room. It read: "Would you mind looking to see if the Administrative Atrium is available for May 6th from 9am- 10:30am? Please and Thank you." Marisa serves as the sender (or encoder) in this communication process and I remain as the recipient (or decoder). "The sender initiates a communication and determines the intent of the message, how to send it, and what, if any, response is required" (Roebuck, 2006, p. 10). The message is one of a mixed nature, combining both aspects of information and action request, within its brevity. Instead of calling to inquire, Marisa, with whom I hold a professionally positive relationship, chose to use...

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