BCOM/275 Business Communications and Critical Thinking
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Course Description This course introduces students to the foundations of communication in a business setting. Students will develop skills in critical thinking and decision making through the forms of written communication, including memos, emails, business letters, and reports. Other topics include communication ethics and cross-cultural communications, personal communication styles, solving organizational problems, and the evaluation of an organizations strategic direction.
Course Dates 35 days
• Academic Policies University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality.
Faculty Setup Tasks • Review the Course Revision History.
Student Pre-class Tasks • Familiarize yourself with the textbooks used in this course.
Course Materials All electronic materials are available on your student website.
Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents (both located on your student website):
Week1 The Communication Process
• Download the new and improved Phoenix Mobile app • Review the Week One Faculty Materials • Review the Week One Faculty Guide • Review the First Messages.
Student • Review the Week One Student Guide
1.1 Explain the steps in the communication process. 1.2 Describe the roles of listening and responding in the communication process.
Required Learning Activities • Communicating in the Workplace, Ch. 1 • Communicating in the Workplace, Ch. 4 • Communicating in the Workplace, Ch. 5 • Critical Thinking, Ch. 1 • Critical Thinking, Ch. 2 • Read the University of Phoenix Material: Communication Process • Defining and Developing Your Portfolio • Effective Use of the Telephone in Your Job Search • Evaluating Career Options • Log On for Success: Using Internet Job Sites • Assessment Activity: Final Exam Preparation
See the student website for additional recommended learning activities that may help you learn this week's concepts.
Title Type Due Points
Week One Participation
Participate in class discussion.
Individual Due day 7 4
Complete Assignment 1.1 from Ch. 1 of Communicating in the Workplace. Choose two misunderstandings you experienced and fill out the chart for these. Respond to questions 1 and 2 shown under the chart for each example of a misunderstanding. In your response, include the following:
• Cite a meaningful misunderstanding rather than a general or less material misunderstanding. •...