Hidayat, a new manager of Kandapon SBS Surabaya, was having problems with one of the employees under him, Billy, or as he was more passionately known, Billy Bonzai. Hidayat was contemplating whether Billy has a future with the company and why Billy was acting the way he was acting right now, seemingly demotivated and slacking off. Also, Hidayat did not need more complaints from customers concerning issues that were of Billy’s responsibilities, so he felt that he had to discover what was really going on with Billy Bonzai. There were recurrent incidents where a customer who has paid his subscription dues still has his account disconnected or remained disabled. The company was receiving several complaints about Billy not updating accounts who are due for reconnection.
Billy is a Kandapon SBS employee who has been with the company since 1980. He started out as a twenty-two year old casual hire and has worked himself up in ranks to the 5th of 17 ranks in the company in seven years. Billy is part of the rank and file level of the organizational structure, but has long been deemed overqualified for his current position. Billy works as a clerk in the Collection Section and is responsible for billing subscribers, collect and record payments, and monitor delinquent accounts.
Despite being part of the lower level of the telephone company, Billy was getting adequate compensation and benefits and his workload allowed him to have time to pursue his hobbies, which were to plant and raise bonsai trees and sell the bekisar bird for profit.
Promotion was offered to Billy if he was only willing to move and relocate his whole family to another province, which was something he refused to do. After all, his current position was providing him a reasonable compensation and ample time for him to pursue his hobbies. Unfortunately, this seemingly lax attitude of his lead to the speculation from his coworkers that he was a goldbricker, and that he was performing at below par level, and took advantage of his relationship with his supervisor to leave the office and attend to his birds and trees.
In hindsight, it might seem that Billy has lost the drive for his job despite being competent and well educated, and was more focused with his hobbies than his responsibilities in the company, maybe because he is earning more from his hobbies than his performance wage. For me, I don’t think it was Billy’s fault in the first place. On the contrary, it was the company’s own doings that led to Billy losing gusto with his job.
The company knew that Billy was competent and overqualified for his job. But, instead of nurturing that talent to a higher position with better pay, the only offer or rather the only option that the company gave Billy to be promoted was to move to another province and relocate his family in the process. The company did not take into consideration the relative costs and sacrifices that come with this offer. They were requiring Billy to leave...