Btec Assignment 17.1

2317 words - 9 pages

P1 explain how the training needs for an organisation are linked to the different levels within its structureP2 describe what an organisation needs to consider when identifying its training needsOrganisational structurehttp://uk.ask.com/question/what-are-the-aims-of-marks-and-spencers Marks & Spencer is a leading retailers of food in the UK, clothing, home wares and financial services whose aim is to source key raw materials from the most sustainable resources available, which are kinder to the environment, and ethically produced. The business has the following objectives;To become the world's most sustainable major retailer by 2015To address a number of themes through their new clothing line to focus on value and quality and provenanceTo be the top family brandTo develop new brand identitiesTo develop and more specialised position in the food sectorTo overhaul its brand portfolioTo become a truly international, multi-channel retailerAttracting and retaining the industry's best talent is at the heart of M&S Human ResourcesMarks and Spencer vision, mission, valuesVision: The standard against which all others are measured Mission: Making aspirational quality accessible to all Values: Quality, value, service, innovation and trustOver the years Marks & Spencer have changed its organisational structure into a flatter organisation structure. It did this by reducing the number of layers of authority through the process of delayering. With its flatter organisational structure employees throughout the business have more responsibility and are able to make quick decisions when required. Employees also have more accountability than before, which means that they must be prepared to explain and justify the decisions that they take.According to http://businesscasestudies.co.uk/marks-and-spencer/the-role-of-training-and-development-in-career-progression/organisational-structure-and-careers.html#ixzz2RMvoeNbq, the Marks & Spencer Head Office in London employs around 3,000 people. These employees have specialist roles within the organisation. There are the buyers of stock, people involved in managing stock and its layout within stores, and staff working in marketing or accounts.For a business to be competitive, it is also important that it has the right number of people with the right skills in the right jobs. Workforce planning enables marks and spencer to audit its current staff numbers and the skills it has in place. It also helps the business to identify where it has skills gaps needed to meet its objectives.Marks and Spencer training needs differs between different levels of the organisation structure. The training need of a sales manager differs from that of a cleaner or gardener.Marks and Spencer also recruits managers at three different levels:Trainee managers with A-levels undertake 24 months of trainingGraduates who join the organisation from university have 12 months of trainingExperienced managers who have retail experience undertake...

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