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Business Communications Essay

1511 words - 6 pages


This essay describes how poorly written communication can lead to misunderstanding and a possible loss of business. Through this paper the author wants to persuade the employer to sponsor a workshop for all employees to improve their writing skills, to increase business communications and to avoid arguments through poor communication. This paper demonstrates the effectiveness of writing skills and why business communication is important in any kind of business. What can your business achieve with good writing skills and what it the impact of good writing skills on business.


These last few weeks have been hard for some people in the office. Many arguments erupted and people started to blame each other for the fact that this particular business deal might be lost. All this arguing amongst the employees does not improve the work environment, and it is apparent to clients that the atmosphere in the office is not professional.
The reason for the dispute is clearly due to misunderstanding through poor written communication. This had a negative effect on some people’s feelings, which in turn lead to low morale and higher risk of losing business which can be directly attributed to poor writing skills. It is important for our company to look at a way to improve employees’ writing skills to avoid similar incidents in the future.
One probably has received advertisement mail from various companies and, after reading the first paragraph, the paper ends in the waste paper basket because you did not like what you read in the first sentence. The way the writer started to communicate did not make you read the rest of the document. The same happened in this last business deal; that message was not understood because it was poorly written. Clearly this is something that should not happen in business writing, especially when writing a letter or a memo, either internal or external. When your employee is not a good business writer, it can affect your business in such a way that you will loose customers. Even inside the office amongst the employees, poor communication can arouse conflict due to misunderstanding. Poor business writing can cost the company a lot of money. If our employees are not able to understand or make them understood, the business is paying the price in lost time, lost customers and lost business deals.
Success in any business depends on one thing: the ability and knowledge to communicate. The knowledge of good business writing is a very important factor and part of our day-to-day business. We have to understand and take some time in writing business letters. It will require a little planning and some thought, but for the company, it can make the difference between successful and failed business deals. We must not...

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