Business Intelligence Systems In The Decision Making Process

2456 words - 10 pages

The most common purpose for (BI) systems is to aid in the decision making process. BI systems collect data, store the gathered information in data warehouses, analyze the data and then present the data in easy to understand applications for the decision making process. The following studies research the role that BI systems play in the decision making process.
The Role of BI in Decision Making
Overview. Isik, Jones, and Sidorova (2013) conducted a study that explored the following research questions “(1) What is the relationship between various BI capabilities and BI success? and (2) What is the influence of the decision environment on the relationship between BI capabilities and BI success?” (p. 13, para. 4). The research model used explored the relationships between BI success, technological BI capabilities (data quality, integration with other systems, user access), organizational BI capabilities (flexibility, risk management support), and decision environment (decision types, information processing needs) (Isik et al., 2013, p. 17).
Methodology. The study completed by Isik et al. (2013) was started with a four part survey that included participant demographic information, measurements of BI success, measurements of BI capabilities, and measurements of decision environments. The survey was analyzed by academic experts and adjusted according to their suggestions. A pilot study was then conducted using 24 BI professionals and the results suggested that the survey required no further changes. The final survey was sent to over 3000 mangers that utilized BI systems in their businesses. Of those surveys only 92 were returned and useable for data collection. The data from the pilot study and final survey were combined to provide 116 participant responses. The data from the respondents was then analyzed using t-tests to determine the differences and relationships between BI success, BI capabilities, and decision environment. (Isik et al., 2013).
Results and Conclusions. According to Isik et al. (2013) the results of the study suggest that BI success is significantly related to the ‘integration with other systems, user access and flexibility’ BI capabilities. Contrary to the research model and hypotheses BI success is not significantly related to ‘data quality and risk management’ BI capabilities. The results do suggest that BI success is directly related to the type of decision environments, although this study only focused on two types. The study findings indicate that BI success in an organization depends on the appropriate BI capabilities in the correct decision environment. The study concludes that further research is required to analyze why BI success is not significantly affected by data quality and risk management. In addition more research is needed to explore the relationship between BI success and additional environment decisions. (Isik et al., 2013).
BI Tools in Decision Making
Overview. Al-ma’aitah (2013) completed a study to...

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