For the career development interview, I interviewed Mrs. Millie Tillman. Mrs. Tillman is a retired case manager/career counselor for the city of Greensboro workforce program, Job Link (personal communication, March 18, 2014). Mrs. Tillman spent 35 years with the city of Greensboro with 20 of those years with Job link and 15 years with the police department. So how did Mrs. Tillman select career counseling as her profession?
Mrs. Tillman confided that she received little guidance and direction prior to graduating high school. Her parents did not care if she went to college or not and the guidance counselor at school provided little assistance, as well. Mrs. Tillman went to Livingstone College majoring in English. She admits that she was not very good at English but maintained a good grasp on the literature component. Still receiving little guidance and direction, Mrs. Tillman graduated with an English degree never thinking about changing majors. When asked how did she decided on a major, she confided that “you pick what sounds good”.
Mrs. Tillman held jobs not worth mentioning before she landed a position with Greensboro Police Department as staff administrator. As an administrator, she prepared reports and various office duties. From speaking with Mrs. Tillman, it was apparent that while she liked the job it was not her calling. She contemplated changing careers. She knew she did not want to teach and did not feel that she was proficient in English to work for the newspaper. She realized that she liked working for and with the police department helping.
Mrs. Tillman went back to earn her degree in Human Resource Counseling from North Carolina Agricultural and Technical State University. Upon completion, she transferred from the police department to the workforce development department, also known as Job Link, with the city of Greensboro. In her position as case manager/career counselor, Mrs. Tillman relished the opportunity to help individuals move from one point to a better point in their lives.
During her 20 years with Job Link, Mrs. Tillman realized that change is difficult for most individuals. Before change and development can occur, addressing personal issues/conflicts is required. Not only did Mrs. Tillman aid individuals in exploring jobs, obtaining job skills, and finding employment, Mrs. Tillman received an abundance of chances to help individuals conquer personal issues/conflicts that hindered their growth.
After 35 years of employment with the city of Greensboro, Mrs. Tillman expected to retire with aspirations of not working but that aspiration was not in the cards for Mrs. Tillman. She is currently working part-time at Guilford Technical Community College (GTCC). GTCC approached her to aid their Back to Work program as GTCC revers her as a Workforce Development Expert.
After speaking with Mrs. Tillman and processing the wealth of information she provided, it was difficult to decide on which theory or...