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Case Study: Captain Edith Strong

1003 words - 4 pages

Running head: CASE STUDY: CAPTAIN EDITH STRONG 1CASE STUDY: CAPTAIN EDITH STRONG 6 Case Study: Captain Edith StrongMichael J. BonnieCJA474September 25, 2014Fred HammettCase StudyCaptain Edith Strong is the first woman to be promoted to captain. She has spent 18 years working through the ranks to achieve this high of a position in her agency and she is familiar with the internal problems her agency has a problem with. All the patrol officers believe they have a heavy workload and complain that they go from one incident to the next and spend too much time generating reports. The patrolmen fell that they have to cut corners to get their preliminary investigations completed because the time consumed generating reports. The patrol officers do not interact with each other except during shift change and roll call. A survey shows that the job is viewed as dissatisfying, morale is low, response time is long, the number of citizen-initiated complaints is up, more officers are filing disability claims, and employee turnover is exceeding projections. Captain Edith Strong is now in a position to make a difference to create a solution program that meets the needs of the department and the employees (More, Vito, & Walsh, 2012,).What Philosophical Approach do you Believe Captain Strong should take in CarryingOut this ProjectAbraham Maslow's progression theory and hierarchy of needs for police administrators need to identify unfulfilled needs of their subordinates, this will help explain why police officers perform they way that they do. Then the management must create incentives that will make their officers perform better than marginally. Police administrators need to recognize what is needed by subordinates for personal growth such as job self esteem, encouraging self development, and career advancement (More, Vito, & Walsh, 2012,).David McClelland's Acquired Needs Theory came up with three basic needs in human beings. One that human beings have a need to be successful. Two humans have a need for socialization individually and in social groups. Three human beings also have a need for or strive for power in controlling the behavior of others. These three needs exist in all people all of the time and these three motivate people to act on their jobs (More, Vito, & Walsh, 2012,).Typically most employees who become police officers want to help people, have a high value of community service because they know that being a police officer they will not become rich. The police officer does not dislike the work that they do but the opposite, they like the physical and mental effort it takes to do the job. Police officers excursive self direction and most time self control in order to complete their jobs. In this case study there is no motivation, potential for development, and capacity to assume responsibility in their agency because of the workload each patrolman has to achieve the agency's goals (More, Vito, & Walsh, 2012,).What Specific Motivational...

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