This website uses cookies to ensure you have the best experience. Learn more

Case Study Managing Change

4488 words - 18 pages

IntroductionOrganisations today are going through constant change brought about by competition, economics, business innovation and a realization that remaining stagnant may mean organizational death. As the business environment increases in complexity and changes rapidly, organization and management consequently experiences significant transformation to cope with these changes. On a micro level (company level), these changes would include the transformation of the internal corporate culture as well as enhancements in the management of human resources in response to increasing workplace diversity and the evolving needs of the workforce. Therefore, the ability to change is an important part of the organization's business environment while the ability to help it adapt to change is equally a critical business challenge for the leadership.Change is imperativeOrganisations can't escape change. So what is change? - It is adjustments, transformations, transitions, and revolutions which is a never-ending cycle of birth, growth and death (Topping, 2002). Change disrupts everyone's life; the only question is for how long.Leader - the change agentWhen an organisation is at the crossroad of change, it is in the crisis stage. DuBrin (1989) defined crisis as a turning point for better or worse, or a situation that has reached a critical phase. When a company is in a crisis, it requires decisive and bold leadership to identify, isolate and manage the crisis (Topping, 2002). Leadership now requires very different behaviour from the leadership tradition that we were used to. It requires leaders who are able to speak to the collective imagination of their people, co-opting them to join in the business journey. It also requires convincing motivators that lead people into making that extra effort of a full commitment. It is all about human behaviour and understanding the way people and organizations behave; creating relationships; building commitment; adapting behaviours to lead in a creative and motivating way (Kets DeVries, 2001). Hence, I do believe that a radical change in leadership is essential to turn the organisation around.Assessment of Pilay's leadership competenciesHaving said about the importance of leadership in a changing environment, I will now assess the leadership competencies of Pilay (myself), who had been recently appointed as the Chief Executive Officer (CEO) of Wood's Departmental Store. My task here is to effect a positive change in the company's performance.Assessing my own strengths and limitations is not an easy task. Yet, this assessment is important as it provides an evaluation of my strengths and limitations that would allow for the necessary reflections in making adjustments to my leadership styles (Myers, 2002). My background experience which includes twenty one years of working up from an audit clerk to the Head of Audit and Head of Credit had allowed me the privilege to manage the loan's department as well as the audit department of a...

Find Another Essay On Case study - managing change

Strategic Change: The case study of Daimler Chrysler

6544 words - 26 pages change in the first part. The next section is an analysis of DaimlerChrysler case study; whether the strategic change by merger bring them sustainable competitive advantage.Nature of strategic changeThe causes of strategic changeTo be effective transformation organisation, a company needs to be ready for incessant change of outside and also inside circumstances. The factors which lead to strategic change in organisation are categorized as external

Case Study - Dales Pickles and Preserves: A structural and cultural change, focusing on HRD solutions

3326 words - 13 pages IntroductionThe analysis of this case study examines the situation Dales is faced with in relation to Learning & Development (L&D). The theories and strategies that focused on are the concepts of Learning Organisation (LO), the role of training in bringing and change and how to evaluate subsequent change and performance.Through LO strategy Dales is changing from bureaucratic, Mechanistic organisation to an Organic approach by being

Case study: Managing Customer Quality Service

1673 words - 7 pages number of reasons show the difference of LCV between these two stores.First of all, when people go in a shop, they look for what they want, and then the first important consideration comes up from their mind is the PRICE.Price is the amount of money that charged for a product or service. In reality, people like comparing prices on the same brand of product from different shops to find out which one can meet their budget.In the case study, Laura

A case study of video ezy in my local town - simply change details to match your area! 30+ pages!

9194 words - 37 pages things in the operations function.Video Ezy South City carries out a stock take every 6-8 weeks on those rentals which are out on hire. It is carried out to see what is on hire and to see if it matches the computer. A stock-take on retail is done by checking if there is one case on display for every DVD for sale.A stock-take on confectionary and drinks is carried out every time a new order is placed, which is generally every 4 weeks. A stock-take is

Ferox Manufactured Products Case Study - Change Management

3263 words - 13 pages cultural differences, in order to supervise the new structure. In time they will be replaced by local managers, when these will have the necessary experience to go on.Vision and MissionRadek Malec, managing director of Ferox, has stated the long-term goal: "to become one of the most prosperous companies in the country by European standards". It is clear that the change is indispensable in order to reach the goal.Changing from a situation where

Managing Change

684 words - 3 pages Management. Retrieved from: http://www.businessballs.com/changemanagement.htm Davidmann, (2006). Directing and managing change. Retrieved from: http://www.solhaam.org/articles/directing.html Georgia, (1998).Motorola: the next generation of Change management. Retrieved From: case attached

managing change

2195 words - 9 pages MANAGING CHANGE Change is a necessary way of life. It is all around people: in the seasons, in their social environment, and in their own biological processes .Beginning with the first few moments of life, a person learns to meet change by being adaptive. A person’s very first breath depends on ability to adapt from one environment to another. As indicated by the first quotation introducing this essay, each hour is different, offering people

MANAGING CHANGE

2514 words - 10 pages task then you will not perform well.In the future I intend to improve in the following areas:ØSelf confidenceØLeadership skillsØCommunication skillsØGroup workIn appendix 4 is my revised action plan on how I will improve the above points.5.0CONCLUSIONI feel that the managing change unit would benefit me when I start full time work after university. The reason being is that I found that It helped me realize of change and

Mayne Company Case Study for Organisational Structure and change subject

2477 words - 10 pages needs. As in the case of overcentralisation, those decisions that should be made in speedy response are not attended and thus inefficiencies occurred such as in the case of Mayne in which expenditure above $2000 should be ratified with the Head office in Melbourne . This process implemented hinders the autonomy of doctors and nurses in attending to its patients care. Even though decentralisation of hospital management would incur additional cost

Calgene Case Study on how to change customer perceptions

1374 words - 5 pages readily accepted STAKEHOLDER PERCEPTIONSEight stakeholder groups have been identified in this case and their individual perceptions are discussed in the figure below.Figure 1: PERCEPTIONS OF STAKE HOLDERSSTRATEGY AND POSITIONING TO CHANGE PERCEPTIONSFigure 2: Target Stakeholder GroupsFrom the stakeholder groups identified, we have decided that to concentrate on the stakeholder groups identified in Figure 2 in order to ensure the commercial

Managing human resources in a cross cultural context: A case study of South Africa

4461 words - 18 pages private sector, but also those in the public and parastatal sectors and those recently privatised enterprises which are in the process of refocusing as a result of downsizing and other major organizational change. It is likely that when western companies try to implement 'western' human resource practices in cultures, which have a different concept of people, and a different regard for people in organizations, then incompatibilities will be

Similar Essays

Managing In Today's Health Care Organizations Change And Culture Case Study I

2214 words - 9 pages Improving PerformancePeter M. Senge provides a wonderful illustration of leadership and change management: "If the captain says to change course, but no rudder has been designed into the ship, then there can be no change. If an order is given to turn left, but the ship is designed to turn right only, then no amount of effort to change direction will matter" (Smith, 2001, p. 6). In such a case, regardless of any efforts to implement change

Wal Mart A Case Study In Managing Technical Transitions

4916 words - 20 pages WAL-MART - A Case Study in Managing Technical TransitionsManaging Technical TransitionsProf. Michael LawlessFebruary 24, 2001Prepared by:Andrew BenderAnn HowellAmy LavinDavid TorgersonFounded in 1962 by Sam Walton, Wal-Mart followed an amazing pattern of success and growth, eclipsing all other U.S. department store retailers by the early 1990's. In early spring 2001, Wal-Mart enjoyed a huge market capitalization of over $230B, which was down

Case Study: Cultural Change At Texaco

2004 words - 8 pages provides a before and after example of how a corporate culture can perpetuate discriminatory practices, and how change can be effected. The Texaco case study of ethics could perhaps be thought of as an entire directive to change the way people behave in response to what they may or may not think. This company has made a valiant effort with some positive results to change their corporate culture and comply with the ethical standards set by the civil

Strategy Management Of Change (Case Study)

3856 words - 15 pages and gain a competitive advantage. By choosing a strategy, a firm decides to pursue one course of action over others. The firm's executives are thus setting priorities for the firm's competitive actions. Strategies are organic in that they must be adapted over time as the external environment and the firm's resource port folio change. (Strategic Management, 6th edition, page 7-9)The fundamental nature of competition in many of the world's industries