Cellphones’ New Early Termination Fee: The Customers’ Responsibility

1512 words - 6 pages

Imagine a world without cellphones. Can you think of yourself without one? As the clock ticks with Information Technology, we cannot help but run along the fast lane of the 21st century. Like a car, this development is being fueled by communication: Internet, text messaging, electronic-mails – all bundled up in one gadget, the cellphone. It is needless to say then that cellphones or mobile phones are now the roads of communication. How technology has prospered the human species, giving us with so much liberty, carries a price tag we all have to pay – Responsibility. Mobile network operators embody this responsibility in the form of a contract. Once this contract is breached, the high amount of early termination fee will be the painful consequence. This issue brings the question: Are Early Termination Fees fair to everyone? Or is this an exploitation of mobile operators?
As we know it, advance gadgets are changing faster than we can think of. Knowing that the long-awaited iPhone 4 is coming to Verizon Wireless this month, I thought of purchasing it under the deal of a 2-year contract. I am a Verizon Wireless customer using a feature phone for basic uses (e.g. calling and texting). Although I want to upgrade to a smartphone, I still have a contract with my feature phone. As part of my research, I reread my network provider’s Customer Agreement. I was horrified to know the $175 ETF I have to pay if I cancel my current contract. The ETF may be prorated, but paying around $100 still hurts my pocket. It is worse if I had a smartphone because I have to pay twice my current phone’s ETF. I cannot assure that nothing wrong will happen to the iPhone within the 2-year contract. My first reaction is ETFs are ridiculous and exploitations to customers! How about those who damaged their phones and have to purchase a new one? What happens to those who cannot have a good signal in their area? As I go by every complaint I could think of, all causes of the problem(s) root on the handling of the phone. In the end, I rest my case on accepting that Early Termination Fees are fair to everyone.
First, let me explain the basis for ETF. This policy applies only to discounted phones bundled up with service plans from a network provider; therefore, it excludes prepaid phones or handsets bought by customers in full-retail price. It might be so easy to say ‘Why not just buy prepaid phones to avoid ETF?’ but for people who can’t afford the full-retail price or also need Internet, Word processing tools, and a camera all in one gadget, a discounted phone is the best deal.
With a dramatic increase of demand for communication in a time-pressured and economically depressed nation, mobile companies make tough alternatives on maintaining customer service by reducing the cost of handsets. An example of this is the previous model of iPhone 3G-8GB which can now be purchased at $49.00 at AT&T under the terms of 2-year subscription, yet if purchased at a full-retail price will be...

Find Another Essay On Cellphones’ New Early Termination Fee: The Customers’ Responsibility

Business Report on the Different Financial Institutions in Australia and their Different Rates

1358 words - 5 pages early repayment fee and if they pay off the loan early there is less interest.Buisness loan:•Establishment fee $180•Cancelled cheque fee $10•Late payment fee $50•Government charges•Switching fee $70•Administrative fee $50•Deferred establishment fee•Loan service fee $12 monthlyHome loan:12 Month Discounted Variable RateThis enables customers to get a head start on paying off the home loan. The discounted rate

Cellphones Should be a Privilege for Teenagers not a Necessity

3035 words - 12 pages MPS and had two sets—one for the local telephone company, and a second set for a competitor. In the 1970s, Bell Telephone Laboratories began investigating a replacement system for the mobile phone system. Early cell telephone systems only allowed customers to use the system to which the user was a subscriber. Later, roaming, or using another company's cell system, was initiated. Agreements between cellular telephone companies simplified roaming

Are Cellphones Safe to Use?

1758 words - 7 pages If someone was to walk down the street or in a shopping store and they looked around more than likely they would see people using cellphones everywhere. Cellphones have become an everyday need for almost everyone; they are more advanced than ever. They do just about everything there are ones that play music, game, take pictures, and even surf the web. But are cellphones safe to use in our everyday lives? Many critiques believe that cellphones

The Digital Revolution and its Effects on People

1781 words - 7 pages needs, choose a plan that only provides the functions you want for your child, have the ‘talk’- tell your child what is and isn’t appropriate, continue having the ‘talk’- sit down periodically to discuss cellphone responsibility, and access the situation and decide if your child needs additional safety of monitoring tools. Hopefully, if people follow these tips, abuse of children through cellphones will be eliminated. Some schools completely ban

Science Fair

1337 words - 6 pages As the popularity of cellphones are growing, text messaging is also becoming more common within society. With the creation of new technology such as smart phones, texting has become a popular communication tool that has made life more convenient. However, with text messaging it has decreased other forms of communication such as, calling and having face-to-face conversations. During the appropriate timing, the ability to communicate in any

The Level of Understanding of Students in De La Salle Lipa On Tuition Fee Increase

1900 words - 8 pages compulsory education was not enforced. However, 2011 signaled the start of the implementation of a new educational system, which is the compulsory K-12 educational system that includes the new curricula for all schools. Of the 1,792 colleges and universities in the country, 281 or 15 percent will be raising their tuition each school year with an average increase in tuition fee of 10 percent (Calleja,2011). With the increase in tuition fee, enrollment


589 words - 2 pages . Any cut in the monthly fee would make customers just buy the phone and hold on to it without making any calls, therefore attracting low-end customers. Omnitel acquire new customers offering attractive handset subsidies to customers who sign a contract for a year or two.TIM's strategy before the entrance of Omnitel was to have exclusive dealers all over Italy that was about 1,500. But after the Omnitel's entrance, TIM became more aggressive in

A breif HIstroy of ATMS

2401 words - 10 pages the product of new laws and regulations allowing for extensive interstate banking - when competing against smaller banks. The new fees gave the large banks the golden opportunity to advertise that they had far more ATMs than smaller banks, which meant that their customers would have to pay fewer fees for using "foreign" banks' ATMs. Finally, the fee system was rigged to benefit all concerned - except the customer. According to the U.S

Case Study: 'A Systematic Approach to Project Termination’

980 words - 4 pages Introduction: A project well begun, is equivalent to getting half of it done. Similarly a project half terminated is equivalent to never getting it completed. It is never easy to gracefully terminate a project. Finishing a project is actually more difficult than starting a new one. The case study “A Systematic Approach to Project Termination” discusses that the issues relating to the termination of a project. The issues can be divided into two

Social Interaction and Technology

1521 words - 6 pages random people can result in new friendships and knowledge. Another thing that has improved relationships is cellphones. Cellphones have allowed people to bring the radio, television, and games with them wherever they go. Technology is also important in keeping in touch with someone who is far away such in college. Students need to be able to keep in contact with people back at home and the most popular way is through social networking sites

Death by Texting: Why You Should Not Text and Drive

627 words - 3 pages personnel, police, or other emergency services. The information that got collected showed that cellphones impaired the drivers’ ability to control the vehicle properly, which then resulted in the vehicle crashing. (Donald A. Redelmeier, M.D., and Robert J. Tibshirani, Ph.D., New England Journal of Medicine) Since texting has led to many accidents, it shows the overuse of phones and the constant attention people need. This all proves that North America

Similar Essays

To Keep Customers Loyal To The Business Cadbury Introduce New Products

634 words - 3 pages To keep customers loyal to the business Cadbury introduce new products to the market as this helps. C6: An understanding of the importance of New product development to An organisation. To keep customers loyal to the business Cadbury introduce new products to the market as this helps, to increase both competition and keep customers interested in Cadbury products. However finding a product that will be successful in the market is

Perspectives In The Early Years Of Education In A New Zealand Setting.

1905 words - 8 pages development" (May, 2001, p.246).Piaget and Vygotsky's theories have significantly influenced our education practices and the development of Te Whaariki (MOE, 1996). This occurred in a time where New Zealand society had realized the ongoing value of a quality early years education and demanded a curriculum that took into consideration the rights and values of Maori, Pakeha and the many other cultures that share New Zealand.ReferencesAdams, P

Musician Or Politician? The Importance Of Bob Dylan To The New Left In The Early 1960's

3970 words - 16 pages figures including, Woody Guthrie. In Dylan's early years, Guthrie played an important role in the formation of Dylan's persona and musical style. Indeed one of the reasons Dylan first traveled to New York was to meet Guthrie, and for a while Dylan carried almost as a talisman, a card written to him by Guthrie saying, "I aint dead yet." Dylan visited Guthrie for a period, and importantly attended lunches held for Guthrie at his friends the Gleason's

How Have The Various Generations Of Professional Historians Depicted The Seventeenth And Early Eighteenth Centuries' New England Puritans?

882 words - 4 pages wake of the Progressives, this new group of historians brought up some new, and very interesting points. The previous historians, those being the Filiopieists and the Progressives, had never taken into consideration the early pioneers' ages and backgrounds. Filiopietists and Progressives both, be it intentional or not, tended to view the Puritans through the much thicker lenses of twentieth century liberalism. In the opinions of the Harvard