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Cis319 Group Collaboration Software & Office Technology

880 words - 4 pages

Group Collaboration SoftwareCollaborative software (2006) allows employees to work on the same project from different locations and separate desktop PCs. This technology is extremely beneficial to any organization because it can save time and money. Collaborative software is sometimes known as "groupware" and "social software". These concepts include a wide array of software ranging from project management to email. At XYZ Company, many group collaboration applications are utilized throughout all departments of the organization. Electronic communication, conferencing, and management tools are not just neat gadgets; they have been instrumental in keeping the business healthy in a highly competitive environment.Electronic communication (2006) tools allow people to share information by sending messages, files, data, and documents. Some examples are faxing, voice mail, and web publishing. The most common type of application is email, which is used extensively at XYZ Company. Every employee, salary and hourly, has specific work email addresses. We have the ability to send a message, file, or picture to anyone in the company around the world. XYZ Company has manufacturing plants in 40 countries around the world; therefore it is vital to be able to communicate in an efficient and cost effective manner. The email system has a central server in Columbia, Maryland and the IT department controls and manages the process for the North American sites. Email is a great way to communicate, share best practices, and stay in touch with colleagues around the globe. However, email can also hinder. Since the email system can receive messages from anywhere inside and outside the company, time can be wasted filtering through all the junk email. Like most companies, we are operating on razor thin margins and cannot afford to spend time deleting files. To combat this, the company has installed software to block potential junk email. It does not filter everything, but it has helped increase email efficiency. Overall, email has helped increase productivity, sharing best practices to increase effectiveness, and keep the organization more connected.Electronic conferencing tools (2006) utilize interactive technology to aid in the sharing of information. Some of these include data conferencing, chat rooms, and message boards. At XYZ Company, we only use video conferencing when it comes to this category of technology. Video conferencing allows a number of employees and different locations to share video and audit signals to communicate. This technology is extremely useful because it allows our organization to call a meeting quickly, communicate information, and allow instant feedback from employees around the world. In the past, either time or money would have been sacrificed to accomplish the same goals that video conferencing has achieved. The downside to video conferencing is that it is somewhat...

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