Club It Part One Essay

909 words - 4 pages

Club IT, Part One

Club IT, Part One

University of Phoenix

Club IT, Part One

Introduction

The purpose of this paper is to make some observations regarding Club IT, a new nightclub owned and managed by Ruben Keys and Lisa Tejada. This paper will address Club IT's mission and its primary clientele. It will discuss Club IT's information resources, the role of its IT department, and how those resources are managed. The paper will then describe the kinds of information needed for Club IT to establish a customer-orientation strategy for competitive advantage.

Club IT's Mission and Primary Clientele

According to the owners, Club IT's mission is to provide either live music or DJ's, dancing, and refreshments to match the lifestyles of its customers. Furthermore, Club IT wishes to establish a community that meets on a regular basis. The primary clientele of Club IT are the friends of the owners/managers, Ruben Keys and Lisa Tejada. It is the owners' dream to provide this type of entertainment initially to their friends. As more people begin to come in, they will be welcomed into the community that is Club IT.

The Role of the IT Department and the Management of its Information Resources

Ruben and Lisa both graduated with majors in business administration, but they also both worked in nightclubs to help pay for their education. So, they know the business from personal experience. They did some major renovations to the building in which Club IT is located, which is truly paying off. But, they also know that the information systems are also in need of renovations. Management of the information resources of Club IT currently is the responsibility of the owners/managers, Ruben Keys and Lisa Tejada, and the assistant manager, Bobby Lee. The information resources of Club IT encompass all of the hardware, software, procedures, and the company's intranet. Eventually, Club IT will need to establish a leader for an IT department. The IT department will be responsible for all management level resources, and the end users, such as the bartenders and wait staff, shall be responsible for the resources of their respective departments.

The role of the IT department should be one in which a chief information executive...

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