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Coca Cola’s Migration From Lotus Notes Platform To Microsoft's Business Productivity Online Suite

2528 words - 10 pages

Introduction
Kerzner, 2013 defines project management as “The planning, organising, directing, and controlling of company resources for a relatively short-term objective that has been established to complete specific goals and objectives. In this report, I will discuss risks, deliverance and management of a real-life project and the decisions and actions of project managers and stakeholders.
Background of Coca Cola’s migration decision
Coca Cola seeks to move it’s over 8000 employees from the Lotus Notes platform to the Business Productivity Online Suite hosted by Microsoft as revealed at Microsoft's Tech.Ed conference on the Gold Coast. The new platform migration will witness employee’s receiving email accounts with 5GB storage capacity which is a substantial upgrade from the previous 300MB capacity as well as the consideration of the 69 Lotus Notes servers and 700 Blackberry devices that are currently in existence in addition to new acquisitions which the company anticipates. It should be noted that the company has undergone numerous computing platform migration for instance the previous migration from the Exchange platform.
Benefits of Coca Cola’s migration
Technology services has completed the migration process for approximately 4200 employees which is about 600GB of storage as well as over 4 million in email messaging and calendar based entries in relation to the present state of the project. The migration will also involve bringing in the email history of its employees from the Lotus Notes platform to storage on Cloud based technologies, which presents a dynamic shift in the entire operation of the company. Even though the company is shifting to Outlook there has been a loss in the integration of the calendar technology.
Challenges in the platform migration of Coca Cola
Previously a master list was used in generating employee rosters as well as easing employee tracking, location deployment as well as the number of Blackberry devices in the field. In addition the project managers made a call for a directory based on quality with the effort being made to upload Lotus data as well as undertake reconciliation in the varied sources as it was observed that there were a considerable number of dead employee accounts in the process of migration. Basic information existed in the staff directory with the challenge being chasing down these details as well as correct data entry which required a substantial effort in the reconciliation of user accounts with accounts located in the directory as to obtain correct data as some people were getting other peoples emails. Infrastructure and network hurdles were also encountered.
Coping with challenges and shortcoming in Coca Cola’s platform migration
Some of the challenges experienced in the migration to the cloud platform included discrepancies with some to place all the data in the cloud at the desired transfer rate. The aspect of DNS was not factored in and as a result the existence of session counts on the...

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