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Communcation And Leadership Essay

966 words - 4 pages

Successful leaders today have no choice but to be strong communicators. The current workforce is ever-changing, it is becoming more diverse and the avenues for communication and information are increasing. The days of writing a memo or making a call on a rotary phone are long gone, thanks to technology and the information age we now live in a society where communication is instant and constant. With all the new avenues to communicate, leaders must focus more closely on the three step communication process and the cause and effects of communication barriers. Most leaders work with very diverse teams so it’s crucial that they know how to effectively communicate to all members.
The 21st ...view middle of the document...

Millenials are the second largest generation in US history and were born into an era in which digitally provided services are electronic communication is commonplace. Millenials expect speed, convenience and flexibility, this generation is very informal and impersonal when it relates to communication and they prefer text messages and emails over time consuming personal interaction. With these generational differences leaders are tasked with quite the challenge, the increased use nonverbal communication techniques poses a greater challenger to the communication process along with physical and psychological barriers becoming more prevalent (Manning, 2010).
As a Gen X’r and digital immigrant, I learned to use digital and electronic communication tools later in life and thus I prefer to lead and communicate in a personal one on one or group setting. While mass emails and text messages are efficient and necessary at times, they should not be used in place of personal interaction when possible. With electronic communication the challenges for encoding and decoding the message increases, along with the communication barriers. The content of emails and text messages are more likely to be misunderstood or taken out of context than live spoken word. For this reason leaders today must understand and focus on the basic fundamentals of communication. Basic communication skills must be used by all leaders regardless of their generation. Given all the new forms of communicating leaders must emphasize the basics to help reduce barriers such as perception, message or culture which may increase as the more indirect or informal the messages get (Clark, 1997).
The research and writing process for this critical thinking assignment had me jumping back and forth and revisiting steps rather than finishing each step before moving on to the next and never looking back. After reading the...

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