Communication In The Planning Process Essay

968 words - 4 pages

This paper will talk about the role of communication in the strategic and program planning process, which is necessary for managing a multidisciplinary and multicultural health care system to boost organizational effectiveness. As the report expounds, the reason as to why some health care organization become successful is because of effective management. Communicate is an important concept that carries out planning, strategies and organizations mainly through the ability to encourage coordination between managers and staff. Verbal communication is a perfect way to help a company to accomplish goals or encourage others to create goals. Communicating also provides the distinction between organizations and employees.
In today’s healthcare industry, organization managers are responsible for sharing information with other staff to achieve their goals. Communication helps the organizational members to establish both personal and organizational goals. Every head department manager should utilize goals to their staff members; this will allow staff members to create goals and a successful organization. In order to have good employee relations, there must be an effective communication process between the executive and the employees. Effective communication in a health care system can only be achieved by putting in place mechanisms that facilitate efficient and complaint resolutions. On the other hand, lack of proper communication between the conductors and the employee may result to mistrust of the management. The team has to contain factual plans, the correct viewpoint, the correct tools and the best planning partners. The communication planning process should always start objectives to examine the strategies. The next few additional steps should be the guidelines of (SWOT) strengths, weaknesses, opportunities and threats; finally this is where the planning process comes in. As an example, "Departmental managers provided inadequate leadership and direction. If lower-level managers do not appreciate the importance of new strategic initiatives, they may be lax in guiding their subordinates to implement them." (III 250) The next step is to target your employees and implement the strategies. One of the challenges is five issues related to communication in health care are: listening, facilitating, interviewing, using discretion and directing. From a business perspective, listening allows employees to accomplish their goals; however, managers can also discern the needs of the situation. When employees are given choices they can initiate strategies to facilitate communication. For instance, a blueprint of a building can help staff members grasp an idea on how making it. Employees may receive information that can reinforce business values, policies, procedures and revising plans. Managers may not know to incorporate information into their plans. Managers can determine the status of their issues by having open, closed and personal questions, this leads to...

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