Communication Is Fundamental To Social Work

705 words - 3 pages

There is expectation to demonstrate core communication skills and the capacity to develop them and ability to engage with people in order to build compassionate and effective relationships (The College of Social Work, 2014). Communication skills are fundamental in social work; every aspect of their role involves communication. In order to communicate effectively, social workers need to be aware of the forms of communication, i.e. non-verbal, verbal, body language and written and understand communication barriers. (Thompson, 2009). In light of this, when communication barriers occur, i.e. someone not understanding English or wanting to discuss their issues, having these skills allows social ...view middle of the document...

Understand the profession's ethical principles and their relevance to practice is another expectation (TCSW, 2014). I achieved this in many ways as I began to build a relationship where respect was central and dignity was maintained. Building trust between someone can take time and to achieve this I ensured I was open in my approach, had a non-judgemental attitude and displayed sensitivity towards the carers problems (Wilson & Ruch et al., 2011). Promoting values of independence was used and assisted through the person centred approach. By providing opportunity I enhanced the carer’s choice process and control. Enabling the carer to think about bringing change and how to do so shows the empowerment I tried to achieve (Beckett, 2006). Skills I used to promote such value involved accepting the carer’s definition of the issues. Additionally, identifying and building upon existing strengths, mobilising resources and guiding thought process to how issues can be overcome (Beckett, 2006). Empathy and trust are a platform for creating effective understanding and communication, which is essential to develop solutions and for diffusing conflict (Doel & Marsh, 2005). They are important skills and qualities to invoke as they enable the sustaining of relationships. I provided...

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