Comparison and Contrast between Two Chapters
This paper will compare and contrast two CEOs that led technology companies through difficult times. Michael Dell CEO and founder of Dell Computers and Andy Grove former CEO and cofounder of Intel each provided quality leadership as their companies faced challenges in the fast-paced computer technology industry. This paper will introduce each man and describe their contributions to their company and the field of management, resistance they encountered, similarities in their professional lives and how they differed. The information about these two success CEOs comes from Jeffrey Krames (2003) book What the Best CEOs Know: 7 Exceptional Leaders and Their Lessons for Transforming Any Business.
Introduction of Business Professional and their contributions
Michael Dell founded Dell Computer in 1984 and grew it into one of the largest computer manufacturers in the world. Dell Computer’s success resulted in Michael Dell being the highlighted as “youngest CEO of a Fortune 500 company” (Krames, 2003, p.58). Michael Dell’s guiding principle is to focus on the customer. This principle routinely guided his leadership decisions including computer design and development decisions, the organizational structure of the company and in how Dell Computer used the Internet.
Andy Grove cofounded Intel in the late 1960s and helped it become the leading memory chipmaker and then the leading microprocessor chip manufacturer in the world. Andy Grove’s leadership through two significant challenges resulted in drastic change to the company that resulted in their continued success. Through these challenges, Andy Grove realized that companies face Strategic Inflection Points (SIP) or times when the company will face a magnitude of change 10 times greater than normal change (Krames, 2003). How leaders manage these SIPs will determine their company’s success or failure.
When CEOs must make substantial changes to their organizations, they can face considerable resistance from internal and external forces. Michael Dell and Dell Computer faced less resistance, than Intel, as they changed with the growing personal computer industry. However, Michael Dell did face resistance from several competitors due to his direct selling and low price strategy while the industry was in an economic downturn. History shows us, that he made the right decisions as Dell Computer increased its market share even while burdened with the challenges of a downturned economy.
Andy Grove and Intel faced two significant challenges that he successfully led his company to overcome by making two substantial organizational changes. Intel confronted extraordinary external competition in computer memory chips manufacturing. To save Intel, Andy...