Competency for Information Professionals
There are many types of competency that very important to be practiced by information professionals in order to manage information efficiently and effectively in any organizations. In this paper, we will discuss eleven of them that are crucial competency for information professionals in this information age.
i. Effective Communication
Effective communication is essential in any organizations especially in information service organizations such as libraries, archives institutions and information centers. This is because information cannot be transformed into usable knowledge without effective communicatation. Thus, no wonder why communicates effectively is one of the competencies which all information professionals should expert and used when communicate with other people.
How to communicate effectively? There are some methods for information professionals to communicate effectively. First, presents ideas clearly, succinctly and enthusiastically, either verbally or in writing, always in the language of the audience, and with an understanding of their perceptions and perspectives. Second, demonstrates a professionals, approachable presentation style with all audiences. Third, actively listens, considers and then responds. Fourth, request feedback on communication skills and uses it for self improvement. Sixth, avoid conflict in your interpersonal relationships.
Figure 1: Conflict Situation
Source: Maimunah Osman, Komunikasi berkesan-perhubungan
Interpersonal. (Kuala Lumpur: Institut Tadbiran Awam Negara, 2000): 100.
From this brief discussion, it is clearly showed that effective communication is very important to be applied by information professionals in order to manage information efficiently and effectively in their organizations.
ii. Manage Human Resource Efficiently
One of the competences which information professionals should have is the ability to manage human resource efficiently. This is because they can not carry out their task alone. They must depend on a number of supportive staff to accomplish certain jobs or objectives.
Thus, to manage human resource efficiently, they have to provide good leadership, guidance and supervision for their entire staff. In this situation, art and skills in communication and his attitudes towards his staff are very important. Furthermore, they must be a good example in whatever areas of work and direction they want them to carry out. They must also generate goodwill, positive attitudes, motivation and a commitment to work among the staff. All this elements will lead to job satisfaction for themselves and their staff as well.
iii. Thinking and Behave Strategically
Merriam-Webster’s 10th Edition Collegiate Dictionary defines strategic is great importance within an integrated whole or to a planned effect and Webster’s New World Vocabulary of Success defines strategic is a plan of action to achieve...