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Conflict Management In The Pygmy Culture

2307 words - 9 pages

The way people behave within conflict is a strong indicator of whether peaceful resolution is a possible outcome of conflict management (Eunson, 2007). Conflict management is defined as the process which focuses on the behaviour, relationships and context of conflict in order to create and maintain stable communication between those in conflict (Jeong, 2010). It is argued that peaceful resolutions are found when all parities involved in the conflict have had their individual outcomes satisfied (REF). People have the choice to position themselves with the right intention so everyone has the opportunity to achieve his or her personal outcomes (Rognes & Schei, 2010). Individuals who approach conflict with a willingness to see the situation from the other person’s perspective can effectively manage conflicts towards a resolution (Rognes & Schei, 2010; Tezer, 1999). If an individual is willing to use empathy to guide their approach to engaging with conflict they will begin the process of finding mutually beneficial outcomes (Rognes & Schei, 2010; Cornelius & Faire 2011). Firstly, in order to analyse fundamental behaviours within conflicts key approaches are identified by discussing three conflict behaviour models to better understand the nature of behaviour and its influences on conflict. Secondly, an integrative approach to conflict is discussed as a productive approach to conflict management. Thirdly, specific behaviours that sit within the integrative model are discussed along with discussion on unhelpful behaviours contrary to the integrative model. An affirmation of the integrative approach to conflict management discussion is undertaken by reviewing conflict management within traditional African Pygmy colonies. The way people perceive, feel and respond in conflict determines if a peaceful resolution is possible (REF).
Conflict can be approached in a number of ways and these approaches can be viewed from multiple perspectives. The dimensions of conflict model (Mayer, 2000 as cited in Furlong, 2005 p167) intends to define perspectives of conflict into three dimensions to assist understanding of the nature of conflict and the dynamics that influence behaviour. The dimensions of conflict model is focused on how we think about the conflict, how we feel and how we behave (Furlong, 2005). The three frames used within the model include the cognitive or perceptual dimension, emotional dimension and the behavioural dimension. The cognitive dimension is concerned with what is the perception of the people within the conflict and how do these assumptions influence the conflict, looking outside of ones self to find what is happening for the other person (Furlong, 2005). The second dimension includes the emotional content of the conflict that has been created by our perceptions from the first dimension, it is validation that emotions are extremely important in conflicts and therefore in pursuit of finding a resolution (Furlong, 2005). Behaviour is analysed...

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