Conflict Resolution In The Workplace Essay

1090 words - 5 pages

Conflict resolution in the workplace
Introduction
Conflict is a fact in any relationship including the work area. Still, it is important to emphasize that some conflicts should not be seen as good or bad, they are just differences. Many times when there are disagreements between players these issues are left on the table without giving much emphasis. Unfortunately some of these conflicts have reached a level that ends in a physical altercation. When things get out of proportion, the sports psychologist is called in to intervene as a third party to mediate the situation. This process can take weeks. This paper attempts to raise awareness to owners of The Sluggers baseball team, their ...view middle of the document...

On the other hand organizational factor conflicts are those arising from the nature of the work entity and the way work is structured: limitation of resources, unfair treatment, role ambiguity and role incompatibility, contradiction of goals, organizational changes, information deficiency, and environmental stress, (Beheshtifar & Zare, 2013). Now, I stress the fact that these conflicts can happen between teammates, managers to players and vice versa, or between managers and coaches. Unsolved, or unsatisfactorily resolved conflicts perceived by one or all parties in the situation can lead to worse consequences, (Jehn, Rupert, & Nauta, 2006).
Conflicts do not always come to light immediately because parties will intent to use mechanisms to deal or solve them. These mechanisms are not always the most appropriate. A manager o coach that becomes aware of something going wrong with their team should pay attention and try to solve it before it escalates to another level, (Fisher & Santana-Gonzalez, (2013). Addressing a conflict as soon as possible does not mean to be made lightly or quickly. Individuals serving as mediators must be impartial, show true interest between the parties, and above all be prepared in the area of conflict resolution. A mediator should never favor any party, (Montgomery, 1995). Studies related to the perception of asymmetry (inequity or favoritism) in the process of settlement of conflict demonstrate that this can lead to absenteeism, lack of motivation and job dissatisfaction after the resolution, (Jehn et al., 2006).
Recommendations
The solution of a conflict should be an organized process. For this it is recommended using five steps of action: defining causes, understanding points of view, clarifying preferences, examining alternatives, and gaining commitments. On step one, defining causes, the main goal w is to identify what is causing the issue. It is important to ask all parties in the situation because they could be various matters. Ask open questions such as: what are the circumstances, what are the details, what in going on. On step two, understanding points of view, are the hidden thoughts behind the circumstances; these are the most difficult to find. Use questions such as: In your opinion, what is the main issue her. What is your personal view? Step three, clarifying preferences, here the mediator seek solutions among the parties. This would be like a brainstorm of possible solutions to the conflict.
Step four, examining alternatives, study all options...

Find Another Essay On Conflict resolution in the workplace

Conflict In The Workplace Essay

1207 words - 5 pages Date: Jan 2nd , 2002 To: Brian B, Manager of Trade Finance Dept, ABC Limited Banking Corporation From: Iris Cai CONFLICT IN THE WORKPLACE BACKGROUND XYZ Company Limited ("XYZ") is one of our main customers. We have been providing trade finance and remittance services to them since our bank was established in 1980.XYZ always expected our bank to provide services timely, appropriately and free of errors. Now, Kitty and Nina are responsible

Conflict Management in the Workplace Essay

961 words - 4 pages Conflict is something that arises in any workplace and that is particularly true when speaking about healthcare and the nursing field. Conflict by definition is competitive or opposing action of incompatibles and a mental struggle resulting from incompatible or opposing needs, drives, wishes, or external or internal demands. If these conflicts are managed correctly the results can be positive as opposed to negative. One type of conflict

Conflict Resolution in Work Teams

2263 words - 9 pages options" ("Managing Conflict,"para 7).Drawbacks of ConflictA major drawback of conflict is much time and dollars can be spent on achieving a resolution to a complex conflict. This drawback can lead to a serious drain on an organization's resources.Most of the recognized experts on the subject of conflict would say that conflict is not necessarily bad....It is interesting that a majority of attention given to conflict in the workplace is centered on

Conflict in the Workplace: A Necessary Evil

2579 words - 11 pages Qualification: MTECH Business Administration Subject: Organisation Dynamics Name of the Assignment: Individual Assignment Topic: Conflict in workplace: A necessary evil Student: Rammese Thinandavha Student No: 204132444 Lecturer: M van doesburgh Table of contents 1. Introduction 2. Nature of conflict 3. Major areas where conflict arise

Resolving Conflict in the Workplace - Resolving hypothetical workplace issues

1570 words - 6 pages Resolving Conflict in the WorkplaceI wanted to highlight some points of conflict we have had in the office and how they were resolved. There are cases where the resolution was successful and others where we needed to look at the conflict a second time to get all parties in agreement.As you know, we have a formal policy regarding sexual harassment in the workplace. Each year the employees read and sign the policy and it is posted in the break

Management: Conflict Resolution in Work Teams

1591 words - 6 pages sure that all team members agree to its terms. A good charter establishes clear objectives, schedules, and processes for resolving the conflict that is inherent in team efforts. This paves the way for conflict to play a positive role in team performance and reduces the negative impact that unmanaged conflict can have on teams in the workplace.

Eumenides - Resolution of Conflict in Aeschylus' Oresteia

1939 words - 8 pages The Resolution of Conflict in Aeschylus' Oresteia       Aeschylus, was a master dramatist - he liked to portray conflict between persons, human or divine, or between principles.1 His trilogy of plays, the Oresteia, develops many conflicts that must be resolved during the action of the Eumenides, the concluding play of the trilogy. The central theme of the Oresteia is justice (dike) and in dealing with questions of justice, Aeschylus at

The Importance of Resolving Conflict in the Workplace

601 words - 2 pages Conflict in the workplace is a fact of life. Creating a work environment that enables people to thrive is important. Because people have different goals and needs, conflict unfortunately is inevitable. Individuals interpret and respond differently to situations. The differences in people is not a bad thing however, it’s the attitudes that arise that may make a situation a negative one. Having a competitive attitude in the workforce is a

Oedipus Rex – The Conflict, Climax and Resolution

2645 words - 11 pages Oedipus Rex – The Conflict, Climax and Resolution                Sophocles’ tragic drama, Oedipus Rex, presents to the reader a full range of conflicts and their resolution after a climax.   Thomas Van Nortwick in The Meaning of a Masculine Life describes Oedipus’ tragic flaw:   As ruler, he is a father to Thebes and its citizens, and like a father he will take care of his “children.” We see already the supreme self

Conflict in The Workplace: A Look at Carolyn and Nick

2451 words - 10 pages This paper will discuss how to diagnose a conflict using various conflict models using a case study that involves a workplace conflict between two individuals. Included will be detailed characteristics and attributes of the parties involved and how they may affect the conflict. Confidentiality is important in the workplace and will be discussed in regards to the case study. Resolution solutions that a practitioner may use will be suggested to

Managing Conflict and Disagreement in the Workplace Smith. (2002). Managing workplace conflict. (Issues @ Work) Westchester County Business Journal

2116 words - 8 pages " (www.ctic.purdue.edu). There are three concepts or techniques that should be used when managing conflict and disagreement in the workplace. The three concepts are: self-awareness, understanding of the situation, and identifying the common needs and interests of the parties involved."Self-awareness is the core of all leadership and influencing skills, and conflict resolution is no exception" (Smith, 2002, p. 4). Utilizing these core strategies is essential to

Similar Essays

Conflict Resolution In The Workplace Essay

2446 words - 10 pages differences in perceptions, needs, values, power, desires, goals, opinions and many other components of human interaction. These differences often lead to conflict” (p.33). The importance of conflict resolution There are many benefits to implementing dispute resolution processes in your workplace: ·     Reducing conflict increases productivity. ·     You are less likely to have wrongful dismissal claims of human rights or other complaints

Conflict Resolution In The Workplace Essay

2639 words - 11 pages AbstractThe process of identifying and resolving conflict is researched and documented. The topics researched were what conflict is, its causes, how it is managed, and how it impacts the workplace. Not all conflict is negative. Conflict can be positive if resolved properly. The ideas or suggestions derived from conflict resolution can lead to creating new and productive processes.Conflict Resolution in the WorkplaceWhat is conflict? According to

Conflict Resolution In The Workplace Essay

922 words - 4 pages with the issues: 1.     Set a time to talk to the individuals 2.     Deal with one issue at a time 3.     Be brief and specific. Conflict in the Workplace 4 4.     Phrase your complaint as specific behavior which the person can recognize and work toward changing. Hopefully this will make thing to easier and avoid conflict in the future. By getting a better understanding of how conflict and anger arise and by practicing how to handle

Conflict In The Workplace Essay

890 words - 4 pages The scenario about drug testing in the workplace provided key lessons to consider in a negotiation. Those lessons influenced the way I approach a negotiation and altered how I look at conflict in the workplace. It is important to understand that, while a negotiation framework is helpful in problem solving, the structure of a framework is flexible. Prior to the negotiation, the situation created a clear framework. Terry, the truck driver