Conflict Strategies Resolution Essay

1061 words - 4 pages

Conflict Resolution StrategiesIn order to discuss the topic concerning team conflicts it is important to know the definition of the word "team." According to The American Heritage Dictionary of the English Language Fourth Edition, the definition of a team is, "a group organized to work together." (Bantam Dell, 2000, p840) A group is made of two or more people that are joined together for the sole purpose of completing a goal. In a group or team, each member brings a unique ability that will prove to be of value to the team. These unique abilities come from the fact that its members come from different backgrounds, they believe in doing things differently, or they have worked together before and have learned to overcome their differences. It is popular belief that these differences are the reasons that team conflict may develop, and that team conflicts stem from differences in expectations on how a goal is to be completed.It is only natural that we face conflicts on a daily basis in our personal life, our professional life, or at school. No matter where in our life we are facing these conflicts, conflicts could have very harmful effects. Examples of harmful effects are; disintegration of the team, team members being resentful towards one another, and team members being made to feel inferior. The first step to avoid team conflicts is to realize where the conflict is occurring and not allowing that conflict to flow over into other aspects of your life. For example, if you are having problems with your family unit, make your best effort not to take out your frustrations on your co-workers. Other people who are not involved in your team conflict could end up getting offended and you end up having a conflict at work as well as at home. Your problems end up growing instead of shrinking. Just remember there are several strategies a team can use in order to reduce or resolve a conflict.One strategy that a team can use to resolve a problem is to treat team members the same way you would like them to treat you. Each team member needs to be considerate and not offend a fellow teammate. Team members need to be sensitive to the other members needs and not think that just because the teammate thinks differently that they are inferior. Think before you speak and be sure to reiterate that all the responses given by the different team members are valid and will be considered. Make eye contact with each member of the team when they are speaking, and that will reinforce to them that their suggestions are being taken seriously. Write down the suggestions where they can be seen by all, and be sure to thank the person who had the idea for their contribution. Most conflicts occur because people feel that they are not being taken seriously and by thanking the person and writing their suggestion on paper, they are shown proof that they are considered a valuable member of the team. If a conflict still arises among team members, then you need to take the next step and...

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