This website uses cookies to ensure you have the best experience. Learn more

Creating A Culture Of Excellence Withing An Organization

2248 words - 9 pages

Culture of Excellence
High standards of care are expected by patients and families regarding any type of health care. Creating a culture of excellence within an organization is needed to increase patient satisfaction and improve patient outcomes. This paper will examine a hospital that is creating a culture of excellence within the organization to ensure theses outcome. Committees within the organization have been implemented to examine all aspects of the hospital, and its operations to receive input to create change. This corporation is implementing high standards of care and practice that provide a culture of excellence. Reviewing current articles to understand what defines excellence, and the importance it has on an organizations. This paper will also summarize and analyze the interview of a unit manager involved with implementing a culture of excellence. Also this author will discuss nursing theories and standard of practice that lead to the evaluation of this particular topic. This paper will also look at how the author’s journey through the bachelors program has changed her nursing profession, and the opportunities it will open in the future.
Project Description
How do we define a culture of excellence and then achieve it? “Excellence, by definition, means a state of (high) quality, superiority, eminently good, superior or first class”(Wiggins & Hyrkas, 2011, p. 1). Most health care organizations depend on reimbursement from private insurance, Medicare/Medicaid, private pay, and investors. Reimbursements for Medicare/Medicaid depend partially on patient satisfaction, which is evaluated through Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). These surveys evaluate all aspect of the patient stay from food, to cleanliness of the room, to effective communication, pain control, and much more. Creating a culture of excellences requires hospitals to be more attentive to the patients overall experience during their stay (Cliff, 2012). . With specific standards set for hospitals to ensure reimbursement and cliental it is of great value to create this type of culture.
Creating this culture of excellence also requires a healthy work environment for staff which includes respect, trust, effective communication, collaboration of care, and safety (Cliff, 2012). Employees that are in healthy work environments promote excellence through optimal care for patients. Managers and leaders can evaluate staff and healthy work environments and incorporate change where needed. Managers have the ability to build trusting relationships with employees to ensure healthy work environments are sustained. Key tools uses to sustaining a culture of excellence environment include: “balancing the tension between production and efficiency, creating and sustaining trust, actively managing process of change, involving staff in decision making pertaining to work design and flow, and using knowledge management to establish a learning...

Find Another Essay On Creating a Culture of Excellence Withing an Organization

Creating and Maintaining a healthy organizational culture

1137 words - 5 pages culture of character-based leaders. The goal is leaders who have character, rather than leaders who know an ethics code." What this means is that a leader should be of a high ethical character not just preach good ethics, if he or she expects the employees to do the same.HarassmentThe subject of harassment is a priority in creating and maintaining a healthy organization. After all the bad press and education, which most of society has heard about, a

Creating and Maintaining a Healthy Organizational Culture

1289 words - 5 pages an organization its distinctive character (Allen, Attner, Pkunkett, 2005, p. 727). Creating this culture is one of the responsibilities that managers carry out in collaboration with their employees. Establishing a healthy organizational culture is an important facet in the overall success of a reputable organization. Having a healthy organizational culture promotes the well-being of all of its employees by integrating ethical and practical

Cross culture Management problems in an Organization

2031 words - 8 pages 17Cross culture Management problems in an OrganizationIntroductionThere are times when a company hears the reasons for a project failure or an International deal termination in between that are due to lack of understanding problem, disgruntled employees, team work and similar to those. Just think for a second if a Nurse does not communicate to the doctor that he is not operating on right leg, or if there is a communication gap between pilot and

What is Organizational Culture? Explain both how the culture of an organization might evolve and why an understanding of the organizational culture is important

1613 words - 6 pages culture as a broad form of culture, which comprises of a set of values, beliefs, behaviours, customs, and attitudes that help the members of the organization understand what it stands for, how it does things, and what it considers important. If we go back to our earlier interpretation of culture, the understanding is very much similar, but now it is applied to an organization instead of to a certain group of race or people. Broadly speaking, the

Divesity: An Integral Part of a Multinational Organization

920 words - 4 pages Diversity has yet to be clearly defined, but it is an integral part of a multinational organization. In the high-paced world that is thriving today, a company must inhabit all areas of diversity from the people they employ to the way they communicate to further their growth over a diversity of lands. The multinational companies of the hotel industry are constantly competing with one another to develop innovative ideas that will uphold a diverse

The Life of a Member in an Organization

1512 words - 7 pages her greatly. An early influence that got her into wanting to be in something such as a social club that helped kids and other people was when she was taking a walk in her neighborhood. She saw a kid that appeared to be hungry and dehydrated. It was so bad that the child's rib cages were visible. There was no parent in sight. However, Social Services intervened and put the child in a home where he would be well taken cared of. It was sad to see

Corporate Culture Within a Child care Organization

1047 words - 4 pages Corporate culture can be defined as the multiple policies of an organization which are responsible for building a professional atmosphere affecting the behaviors and performance of employees and stem from the overall values, traditions, customs and fundamental philosophy of the company. (Webster’s 2006) Organizational cultures, similar to human cultures, include common beliefs and assumptions and special values that coincide with the

The Creating of a Utopia

988 words - 4 pages communism. During this stage, humanity struggled to get by. There was no such thing as private ownership so no one could exploit one another. In this stage, money and class structure had not been created. The Primitive Stage came to an end with the development of large scale agriculture. (“The Communist Manifesto”)After the Primitive Stage came the Slave Stage. According to Marx, during the Slave Stage, “establishment of a new class” structure

Organizational Culture and Its Performance of Organization

2189 words - 9 pages and may affect the performance of an organization in a meaningful way. However, it is simply hard to debate whether which culture would be the best. According to the perspective that has been given is that different people work in different culture. The view of each writer seems to believe that creating and sustaining a fit between staff values and organizational value is important. The appropriate culture that is more preferable would be the work

Political Analysis of an Organization

1799 words - 7 pages hinder of facilitate the success of the change to the front end/back end design (Dynacorp Revisited, 2005: M-2, 85). POLITICAL ANALYSIS Stakeholders The political analysis of an organization begins with the identification of the stakeholders “groups that have a shared ‘stake’ that is affected by what the organization is and how it carries out its activities (Ancona et al., 2005: M-2, 35)” The CEO of Dynacorp is ultimately responsible for

An Explosion of Culture

1139 words - 5 pages The poems “Yet Do I Marvel”, “The Negro Speaks of Rivers”, and “Tenebris” by Countee Cullen, Langston Hughes, and Angelina Grimké, respectively, reflect attitudes towards the Harlem Renaissance. The Harlem Renaissance, which spanned the early twentieth century, brought about an explosion of African American culture that spread throughout the world. These poems use the figurative language techniques of allusion, personification, and imagery to

Similar Essays

The Importance Of Creating A Performance Measure In An Organization

1590 words - 7 pages performance measurements, their validity must be compared and contrasted to that of traditional measures of performance. The importance for creating performance measures stretches from internal managers all the way to external investors. Internal managers can use different performance measures to help determine if a company is running efficiently and if it is meeting standards that were preset. For example, an internal manager of a manufacturing

Creating A Diverse Organization Essay

1582 words - 6 pages Creating a diverse organization requires a diverse culture. Diversity is defined as an individual having variations when compared to another (Linge). In addition, each individual is unique and no physical trait or variation foresees capabilities, behaviors, motivation or achievement (Linge). In a diverse culture, the aforementioned characteristics are embraced. At each level of diversity, the kind that has to do with opportunity and

What Makes An Organization A Culture

1081 words - 4 pages As stated by Manning, 2013, "Organizations as cultures are marked by several characteristics, concepts, and principles. Values and assumptions; subcultures; history, tradition, and context; priests, storytellers, and cabals; language; organizational saga; symbols; and architecture" (pg. 94). As a new employee of CNM, I spent my first few months observing the culture. I observed the values and assumptions made by staff I supervise to give me an

Creating An Opening Sequence Of A New Thriller

2767 words - 11 pages Creating an Opening Sequence of a New Thriller Thrillers, what is a thriller? Essentially thrillers are films that primarily are focused on creating tension. Thriller filmmakers create tension through the use of various techniques and placing their characters in peculiar and precarious situations. I.E. the protagonist is pursued by a serial killer, the film will generally be an account of the events which led to