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Critical Analyzing Of The Knowledge, Skills And Abilities That Are Key To A Managers Role Within An Organization.

2845 words - 11 pages

IntroductionThe role of a manager can be a complex job and although I have opted for five topics there are many more attributes to this position.Using my previous experiences, various research from books that I have read and the internet I will try to explain the rationale for my conclusions.In this essay I will look at the following five topics, Leadership, Communication, Delegation, Decision Making and Support which will help conclude, in my opinion, the five most important skills required to successfully fulfill the a position of a twenty first century manager.These skills underpin the knowledge and abilities which are of key importance to the pivotal role of the manager.LeadershipLeadership is about focusing on the most important resource available to them, i.e people.This process should include the development, academically and professionally of your people.It is important to encourage communication, engaging their thoughts and ideas to promote a win win situation.A manager should always motivate, encourage and promote excellent work, even in the most trying circumstances.A leader must always be aware of the ultimate goals of the organization, and know how their own objectives fit with them. Once these goals have been established you must ensure that your team understands the direction in which they are heading and why, and the purpose of their own activities within the overall plan. The ultimate objective should be broken down into attainable yet challenging goals that ideally will be inspiring and motivating for the whole team. Aims should also relate directly to the specific skills of the individual within the team. Working together towards a shared goal gives people a sense of ownership and responsibility, and builds an atmosphere of team spirit, (Effective leadership by Robert Heller 1999).The written text of Robert Heller highlights in my opinion that every form of leadership requires strength, perseverance and dedicated staff to be able to fulfill a successful workplace.By choosing the correct employees to fit to you model enables yourself time to pursue further challenges.In my experience you have to show an open mind even to what might appear as, most off the wall suggestion.This shows the interpersonal skills to absorb the information, have time to think situations through and give effective feedback.This inturn promotes diversity amongst the employees that even the wildest suggestion is given time and thought.This objective way of empowering employees give positive vibes to each and every employee whatever their job role within the company or organization may be.With this in mind you can gain valuable commitment and engagement from the most un-co-operative people.Without being a positive open minded leader of people's thoughts and ideas it is impossible to deliver results by which every leader is judged.A quote which sums this up is,`In fact, Leaders that go from good to great start not with `where` but with `who`. They start by...

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