This website uses cookies to ensure you have the best experience. Learn more

Cross Cultural Matrix (Com 285) Essay

482 words - 2 pages

COM/285 Introduction to Business Communication

Cross Cultural Communication

Country

Preferred communication style

Non-verbal communication practices

Business communication norms

Strategies to increase cross-cultural communication

South Africa

Face to face verbal communication baring in mind what to say and when to say it not to offend others. To interrupt while a person communicate is considered rude. It is expected to communicate clear and to the point.

Hand shaking while maintaining eye contact and smile especially if tasks are given. Women will greet by nodding their heads and the one being greeted nods back. If a woman extends her hand permission is allowed to shake hands.

Personal meetings are preferred over electronic means. Meeting organized beforehand with agenda and feedback is given after meeting to summarize content. Never speak loud or interrupt a conversation.

Communicator should be aware of the difference in communication being in different cultures to prevent misunderstanding which could and will lead to conflict situations.
Never assume or jump to conclusion, listen carefully and attentively before responding baring in mind what could be considered as offensive.
Use of a third person mediator could be used to tone down statements being made and adapt the transfer and content of the message to suite the cultural differences in communication.
When miscommunication becomes evident the communicator should step back and review what was said to determine if misunderstanding could have been the cause and how to rectify the situation.

Canada

Canadians are a highly communicated culture. Communication is to an extend indirect between parties. Believe in straight forward exchange of ideas. Never interrupt while someone else is talking. Keep an arm's length distance while conversing with...

Find Another Essay On Cross Cultural Matrix (COM 285)

international business Essay

1618 words - 6 pages , 2009). According to Huawei (2014), it has built up cooperate relationships with customers, suppliers and so on for the purpose of offering new solutions to address social and environmental issues. Czinzota et al. (2009, p.267) describe six types of organisational structures: Global Product Structure; Global Area Structure; Global Functional Structure; Global Customer Structure; Mixed/Hybrid Structure and Global Matrix Structure. From the

Cultural Competency in Healthcare Essay

2242 words - 9 pages integrating cultural competence in the health care environment: social justice, critical reflection, knowledge of cultures, culturally competent practice, cultural competence in the health care systems and organizations, patient advocacy and empowerment, multicultural workforce, education and training in culturally competent care, cross-cultural communication, cross-cultural leadership, policy development, and evidence-based practice and research

Organizational Culture at Hands-On Labs

924 words - 4 pages the company. Cultural Artifacts The cultural artifacts that surround HOL involve the product lines of LabPaqTM and LabBridgeTM, as well as a symbolic frog named Einstein Frog. The Einstein Frog character was built from the original poison dart frog in the logo. He became a personality rather than a frog. Einstein Frog walked on two legs, had Einstein’s white, crazy hair, wore glasses and a lab coat. This character was created to form a connection

International Law Threatens Western Countries

1375 words - 6 pages control of two or more nations on a cross-cultural and cross-national basis; it enables criminologists to identify differences and similarities in terms of crime patterns (Howard and Newman et al, 2000:140). Howard and Newman et al argue that the greatest advantage for comparative criminology is the great diversity that exists cross-nationally in order to act as the indicator in social, economic and political aspects (Howard and Newman et al, 2000

Incorporating Culture in Foreign Language Teaching

1413 words - 6 pages qualify students to usually successfully communicate in the target language. This short article is supposed to show what culture means and its relationship with language. Then, it illustrates with examples some cross-cultural compatibilities and incompatibilities and suggests thereunder the way culture can be incorporated in the process of teaching and the curricula focusing on the beginnings of such cultural incorporation.Culture and its

Object Finder

2135 words - 9 pages 1 Introduction 1.1 Problem Description Nowadays, disadvantages people such as visually impaired people are around the world. According to World Health Organization (WHO) estimated in 2013, there are 285 million of world population who are visually impaired. Furthermore, 39 millions out of the population are blind. These people require assistance in their daily life such as locating and grabbing objects (i.e. a cup, a key, etc.) which may have

Religion, Ehrman and Crossam

1287 words - 5 pages broken, it seems that he does not know about the iceberg sometimes.Ehrman undoubtedly gives Paul a lot of recognition; he starts out by stating that "next to Jesus himself, the apostle Paul was arguably the most important person in early Christianity." (285) Besides the fact that nearly half the New Testament books claim to be written by Paul, "...the Acts of the Apostles, sketches a history of early Christianity with Paul as the principal character

work life balance

4774 words - 19 pages . N., & Drew, J. H. (1991). A multistage model of customers' assessments of service quality and value. Journal of Consumer Research, 17, 375-384.Brady, M. K., & Cronin, J. J. (2001). Customer orientation: Effects on customer service perceptions and outcome behaviors. Journal of Service Research, 3(3), 241-251.Brislin, R. W., Lonner, W., & Thorndike, R. (1973). Cross-cultural research methods. New York: WileyBrody, R. P., &amp

Paper

1739 words - 7 pages A number of speech acts, such as requests, compliments, refusals, apologies, complaints, and greetings have been extensively investigated in the area of cross-cultural pragmatics (e.g. Blum-Kulka et al., 1989, Cohen et al., 1986; Eisenstein and Bodman, 1986; Trosborg, 1987; Wolfson, 1981). In stark contrast, the speech act of suggestion has not been as widely investigated (cf. Schmidt, et al., 1995). Because of its general lack of study in

Comparing the Black Album and Rushdie's The Satanic Verses

2779 words - 11 pages within a larger context of the politics of identity, race, and nationality. Salman Rushdie's The Satanic Verses and the larger religious question associated with it, serve to polarize the British community between Muslims and non-Muslims, as well as to polarize people supporting liberation and those supporting containment. Combined with other cultural references, Kureishi uses the literary allusion to create his themes and symbolism

Globalisation and the effects on australian society

1663 words - 7 pages , investment and capital flows. It is a cross border social, cultural, technological exchange. It's a process in which geographic distance becomes a factor of diminishing importance in the establishment and maintenance of cross border economic, political and socio-cultural relations. (Comaroff, 2000: 291-343) Globalisation undeniably is a capitalist process and has taken off as a concept in the wake of the collapse of the soviet union and of

Similar Essays

I Think, Therefore I Whoa!: An Examination Of Cartesian Philosophy In "The Matrix"

1407 words - 6 pages narrative discourse of The Matrix, to realize that even in the midst of multiple centuries of cultural evolution, there remains an unchanged universality to the anxieties which arise out of humanities' persistent desire for a "higher" truth.In his celebrated work Meditations on the First Philosophy, Rene Descartes questions many commonly held notions about truth, suggesting that its discovery and understanding is a labyrinthine process of a highly

Strategy Formulation Essay

6612 words - 26 pages external strategic-management audit."To perform an external audit, a company first must gather competitive intelligence and information about economic, social, cultural, demographic, environmental, political, governmental, legal, and technological trends. Individuals can be asked to monitor various sources of information, such as key magazines, trade journals, and newspapers. These persons can submit periodic scanning reports to a committee of

Green As A Strategy Essay

812 words - 3 pages giving of gifts to managers employee privacy among others. Even though the author indicates that understanding cultural differences can only enhance cross cultural communication but cannot act as a basis for proper global ethical behavior, unethical issues arising such as giving gifts to corporate and sexual harassment are all linked to cultural differences. In essence, some cultures believe that giving gifts to managers is a kind gesture or a

Australia Survey Studyng Vietnammese Essay

3011 words - 12 pages we do things here": the implications of cultural differences for organizations and managers 142 Cross-cultural management 144 VII CONTENTS IN DETAIL Organization 144 Leadership Communication The corporate response Multinational organization structures: imperialist or independent? Culture clash in cross-border M&A and joint ventures S International Business Strategy in Action Danone and Parmalat-going international, staying local Culture