Cultural Competency In The Workplace Essay

1182 words - 5 pages

Today’s management in the workforce is composed of all types of people verses thirty years ago when white males held a majority of upper-management positions in companies. These positions are now held by a mixture of ethnic back grounds and women who hold just as many if not more management positions then men. Just by looking at the changes in management demographics shows how important it is for people to understand cultural competency in the workplace. Dr. Roosevelt Thomas Jr. (1999) stated, “Diversity is the collective mixture of whomever we have in our workforce characterized by their differences and similarities” (p.11). Managers and supervisors must understand the characteristics of a diversity mature individual; they also need to be able to articulate the differences between affirmative action, managing diversity, understanding and valuing diversity to build skills that transforms awareness into productive and supportive workplace behaviors.
     There are many different characteristics of a diversity mature individual. The most important characteristic is when a person accepts diversity management responsibility. The person will need to understand the different types of ethnic backgrounds in the organization, and the different types of techniques he or she will have to use to motivate the staff. He or she will also understand how to treat everyone equal no matter what gender, or ethnic background the employee may be.
     Diversity mature individuals must demonstrate contextual knowledge. This knowledge is showed by understanding his or her personal objectives. The individual must know what he or she plans to accomplish before working with others to help develop their personal goals. Also by knowing the organizational objectives, the individual can develop a team to strive towards the bottom line of the organizational goals. Finally, the individual must be able to provide conceptual clarity to the team. This clarity will help the team understand how and why these ideas were created. The one thing a manager does not want is for the team to think everything is just busy work and not for a specific purpose.
     Other characteristics of a diversity mature individual include a person who challenges conventional wisdom, and engages in continuous learning. When a person challenges conventional wisdom, he or she is saying it is not ok to continue the same processes of the past because it may affect views and values of the current employees. Also the individual must be willing to continue building his or her awareness of the effects of cultural competency in the workplace by keeping up with current events.
     Finally, the individual needs to be comfortable when dealing with the dynamics of diversity. This person will need to utilize a process framework in addressing diversity. This means take the time to understand both sides of the story...

Find Another Essay On Cultural Competency in the Workplace

Cross Cultural Misunderstanding in the Workplace

605 words - 2 pages In many workplaces now days friendly touching employees is a common act, but many people for cultural or religious reasons dont welcome this and may find it offensive. Being aware of the cultural differences of the employees and understanding thier retuals can eliminate cross cultural misunderstanding in the workplace, ("Safe Work Australia 2013, para .1). Non verbal communication such as touching discrourages employees even though it is a

Cultural Distinctions: Diversity in the Workplace

760 words - 4 pages evaluating “Diversity in the Workplace (Boggs, 2007, p. 235). The purpose of this paper is to examine the factors and variables that influence “Diversity in the Workplace.” Multicultural diversity within the nursing field provides organizations with the ability to effectively communicate with a wide array of patients, thus, increasing the level of healthcare services, however, integrated “Cultural Competence” must also be evaluated. Cultural

Inter Cultural Communication in the Workplace

1268 words - 5 pages Inter cultural Communication in the WorkplaceThe United Nations Economic, Social, and Cultural Organization (UNESCO, 2002) described culture as follows: "... culture should be regarded as the set of distinctive spiritual, material, intellectual and emotional features of society or a social group, and that it encompasses, in addition to art and literature, lifestyles, ways of living together, value systems, traditions and beliefs" (Wikipedia

Intercultural Communication in the Workplace - Cultural Diversity

1172 words - 5 pages differences among coworkers of various cultures is a key element to success in the workplace.One workplace scenario concerns religious beliefs. Ron and Greg had an important project due by noon Saturday. By Friday afternoon, the majority of the project was complete. Ron and Greg estimated several more hours of work were necessary. Ron's religious beliefs, from an Arab culture, did not allow him to work that Friday evening to Saturday evening. Greg

Managing Cultural Diversity in the Workplace

2949 words - 12 pages Cultural diversity in the workplace is becoming more and more prevalent. Corporations in all industries are encouraging minorities, women, elderly workers, people with disabilities as well as foreign workers to join white males in the workplace. The following analysis will focus on these groups and how companies are encouraging them to join an ever-expanding workplace. Even if affirmative action is dismantled, diversity of the workforce is

Values and Ethics in Social Work, Cultural Competency

1344 words - 5 pages In the National Association for Social Workers (NASW) Code of Ethics, there are many standards a social worker should uphold in order to promote a healthy and helpful relationship with the client. One such aptitude is Cultural Competence and Social Diversity, which is in section 1.05 of the NASW code of ethics (National Association of Social Workers, 2008). There are three sections associated with this competency “Social workers should

Diversity in the Workplace

2450 words - 10 pages ), 14-20. Glover, S., & Carrington, F. (2009). Comfort zone: How to win buy-in for diversity programs. Leadership in Action, 25(2), 7-10. McConnell, C, R. (2010). Umiker management skills for the new health care supervisor (4th ed.). Sudbury, MA: Jones and Bartlett publishers Voutsas, K. (2011). Effects of Heterogeneity in Work Teams: Creativity or Conflict?. Insights to a Changing World Journal, (5), 115-120. Weech-Maldonado, R., Dreachslin, J. L., Dansky, K. H., De Souza, G., & Gatto, M. (2012). Racial/ethnic diversity management and cultural competency: The case of Pennsylvania hospitals. Journal of Healthcare Management, 47(2), 111.

Inequality in the Workplace

962 words - 4 pages which are done by women and perhaps minorities are devalued because society itself fails to recognize women and minorities.Gender inequality in the work place is one of the high rated issues that have been publicly ringing through society for years. Gender inequality refers to the obvious or hidden differences among individual based on gender performances. Racial segregation in the workplace is of the same order of magnitude as gender segregation

Gossip in the Workplace

1865 words - 7 pages Gossip accounts for sixty-five percent of speaking time in our everyday conversations (Grosser et al., 2010). Not surprisingly, gossip is a common form of communication that is highly prevalent in our social lives, especially within the workplace. While gossip tends to hold negative connotations, research suggests that gossip may serve as a healthy social activity, creating unity and bringing people together. Gossip may have the power to

Multiformity in the Workplace

636 words - 3 pages INTRODUCTION Diversity is defined as a multi-dimensional mixture of people who vary by age, gender, race, religion, or life-style. Workplace diversity refers to variety and multiformity in the workplace. This multiformity can be driven in numerous ways; demographic composition of geographical location, an aging population, increasing presence of women in the workplace to mention a few. In this paper we examine how diversity can be manages using

Discrimination in the workplace

1756 words - 8 pages these individuals that could potentially have valued skills in the workplace that they can contribute to the establishment. Companies that support a variety of lifestyles attract a variety of applicants with possibly a larger amount of contributions. A diversity friendly workplace can boost team spirit and also give employees a sense of investment in the company. If current closed-minded companies opened up to the idea of a more cultural

Similar Essays

Cultural Competency In Healthcare Essay

2242 words - 9 pages disparities between different nations and people who reside in this country has necessitated this focus (Campinha-Bacote, 2005). As the world becomes smaller and individuals and societies become more mobile, nurses are increasingly able to interact with individuals from other cultures. Research by Martin, Mercedes & Vaughn (2007) supports that the components of cultural competency in the workplace are as follows: Awareness regarding one’s own

Cultural Conflicts In The Workplace Essay

1111 words - 5 pages Cross-cultural conflict can arise at any time in the workplace and sometimes we are not aware it has even developed until it has become a major issue with another worker or client. Sometimes issues can be resolved simply by talking to each other but at other times mediation needs to be used to come to a reasonable truce and understanding. Even if we speak the same language and follow the same religion there can be conflict because we are all

Cultural Diversity In The Workplace Essay

2890 words - 12 pages Juan Concepcion Managing Diversity in the Workplace Cultural diversity in the workplace is becoming more and more prevalent. Corporations in all industries are encouraging minorities, women, elderly workers, people with disabilities as well as foreign workers to join white males in the workplace. The following analysis will focus on these groups and how companies are encouraging them to join an ever-expanding workplace. Even if affirmative

The Focus On Cultural Competency In The Social Work Profession

2144 words - 9 pages The focus of social work practice can be best described as a pendulum, with major theoretical shifts occurring in accordance with, among many things, social climate, funding, and federal and state legislation. Thus, incorporating concepts of cultural competency into the clinical setting has been an evolutionary process. The focus on cultural competency in the social work profession has developed from a trend, to what is now regarded as an