Indomarco Prismatama Ltd. was the first company who discover Indomaret on 1988. Indomaret was first discovered as conventional store that sold basic need, as time pass by Indomaret susceptible their market number by allowing everyone to franchise their conventional store. However Indomaret headquarter is located at Jakarta, Indonesia. Agustinus is one of Indomaret manager in IT (Information Technology) department, he’s assigned to create a computer program for Indomaret. In decision making process he will select a rational choice from the available options.
Agustinus believe to make a good decision, he must weight the positives and negatives of each option, and consider all opportunities. To make decision making effective, a person must be able to outlook the effect of each option as well, and based on all these variables, that person are able to determine which option is the best for that particular situation.
“I would prefer to be a team member rather than a leader” he exclaimed. He clarify as a manager the hierarchical status will intimidate employee, while equal status will encourage them to work effectively. Mainly Indonesian really appreciate hierarchical societies, hence managers may take a somewhat paternalistic attitude to their employees. They may include Maslow’s hierarchy of needs involvement in their family, housing, health, and other practical life issues.
American manager try to ensure the successful cross cultural management is to treat all employees with an equal amount of respect and deference. In U.S. every employee in the company have an important role to play and all are valued for their performance. Therefore, managers consult employees to gather background information and they share their opinion about decision-making process.
However, American usually collaborate well with group as a teams. Members broadly chosen to participate based on their tangible skills or knowledge they have, and are equally welcome to contribute any discussion that come up. Team members are encouraged to generate new ideas that may lead to future plan. As successful, dynamic teams, all members are valued for their potential and actual contribution, and all members are treated with equal respect.
One of Indonesian culture is values relationship among others and group oriented, moreover...