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Decison Making Model Analysis Paper

963 words - 4 pages

Decision-Making Model AnalysisThis was an extremely interesting assignment because I have never thought about my decision-making processes. As I researched, I have found that there are many different models to choose from in order to achieve resolution regarding your final answer. I have read about the rational model, which is supposed to be a scientific approach to decision-making; in which the decision views the process as essentially orderly and rational. A problem is defined and isolated, information is gathered, alternatives identified, and an end is established. I have read about a garbage can model, which describes decision-making processes in organizations, which are characterized by ambiguity or where objectives are ill defined or inconsistent for individual decision makers.Over all, this is just a sampling of the many different decision-making styles. There were two that I have found to be particularly interesting. They are the consensus decision-making model and the methods of chance. Each style is unique in its own manner and, yet, I believe that I have employed both in a recent dilemma with one of my staff. I think that the consensus style basically refers to a situation wherein everyone is involved, and then after a mutual give and take reaches a compromise. If one uses a consensus decision-making model, then no one will feel personally challenged or left out because we all came to the same conclusion.I had a staff member named Felicia who has been with the company for about 12 years. She is an excellent employee in terms of her production and the quality of her work. However, there is a big issue with other employees and myself because of Felicia's mouth. People would complain to me about her attitude. I would say attitude is a mindset; what is it specifically that Felicia is or is not doing or saying that has you so upset. I knew that Felicia frequently spoke in an unprofessional manner.When I first started with the company, Felicia was a thorn in my side. She was always challenging me. After checking through her file, I found numerous notes about this same issue. Finally, I did what I dislike in my role as manager and I informed her that if she did not start immediately extending to other employees and myself a professional courtesy then she would be escorted out of the building. According to Audrey, F., "to achieve real consensus, rather than the illusion of it, requires skill in straight communication and working through differences. (1990).I noticed that Felicia was coming into work late everyday, and when I called her into my office she began crying while she disclosed that her two-year old son was ill. Her babysitter had to change her own work hours, and could not drop Felicia's son off at school or return him home. As the school did not open until the same hour Felicia needed...

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