Demonstrative Communication: Face To Face Conversation

861 words - 4 pages

Demonstrative communication is essential to face-to-face conversations. This form of communication includes everything but the words you speak. When engaged in a presentation or face-to-face conversation the actual words that come out of the mouth are not nearly as important as the signals sent while delivering the message. Matter of fact, only 7% of a message is the verbal communication and the remainder is 38% tone and 55% non-verbal cues (Lee, 2010).
Tone is a form of non-verbal communication that can change the perception of the message entirely. For instance, if one were to day “what are you watching” in different tones the meaning would be different entirely. The first tone would be that of a friend sitting on a couch with another friend simply asking them what they are watching. This tone would be pleasant and inviting and apply that the friend may want to watch together. The second would be that of a mother who walks in on their teenager looking at pornography. This tone would be angry and suggestive of trouble. These are just two examples of how the same sentence can mean two different things simply based on the tone in which it is spoken. The tone of the message can not only change the meaning but also how effective the message is. For instance if the same mother walked in on the same teenager and asked what they were watching in a friendly tone, the teenager may assume the mother accepts this behavior even though the mother may not. Spoken in a louder more serious tone the teenager would be less likely to misunderstand. They would know that the mother does not agree and there will be trouble if caught again. Tone is also very crucial in making the message positive or negative. If a speaker were on a platform speaking about women’s’ rights and their tone was very drab, this would not excite the audience or make them feel positive about what the speaker had to say.
Non-verbal cues are also important to communication in conveying a message. Non-verbal cues include such things as first impression, posture, clothing, gestures, and engagement. First impressions are crucial for a message sender as well as the message receiver. Often times once a first impression is made it is hard to alter that impression. Posture is also important during the delivery of a message. An upright posture is necessary for the sender of the message to be taken seriously. For instance, if one were on a job interview an employer would be more likely to hire the candidate that is sitting up straight...

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