The extent to which a good or service is perceived by its customer to meet his or her needs or wants, measured by customer's willingness to pay for it. It commonly depends more on the customer's perception of the worth of the product than on its intrinsic value.
-Marketing definition of Value (WebFinance, Inc., 2014)
The only constant in computers today is their frequent and exponential change. While the form factor of a computer, whether a desktop or a laptop did not change significantly, the technology and the capability of today’s computer versus a computer from last year can be vastly different. In my search for a laptop computer to use for my academic work with the Ashworth College, I had the opportunity to explore various laptops of their price, capability, availability and various other elements. The final two candidates that made the cut of my budget of $400.00 or less and a screen size of 16” were the Dell Inspiron I15RV1383BLK priced at $396.99 (Best Buy, 2014) and $399.99 price tagged HP 2000-2d80nr (Best Buy, 2014). While these two laptops had a lot of similarities in price; form factor and more from an initial look, the Dell Inspiron presented itself to be the best deal when compared against the HP 2000 in terms of value determined by their differences in hardware, software, reliability, user satisfaction and warranty.
From a hardware perspective, both laptops were almost identical in screen size and overall look. However, like a good book, what counts is what is inside. The first item to compare in the hardware category was the processor quality and speed. The Dell Inspiron boasted a Intel® 3rd Generation Core™ i3 processor with a speed of 1 1.8GHz which is vastly superior in terms of performance from the AMD E2-Series 1.65GHz processor of the HP 2000 as measured by the leading authority in processor performance testing, CPU World (CPU World - Gennadiy Shvets, 2014). The second item that set the Dell Inspiron ahead in the hardware category is the memory. While both laptops had 4 GB (Gigabytes) of system memory, the Dell had 3 MB (Megabytes) of cache memory that provides faster application loading and computing transactions, as opposed to the 1 MB of the HP. Both the Dell and the HP had 500 GB of hard drive space, identical optical drives (CD/DVD Read Write capability), integrated webcams and graphics cards capable of High Definition (HD) videos. However, as the third and fourth comparative items, the Dell had 4 USB (Universal Serial Bus) ports for more external peripherals to be connected than the 3 offered with the HP and the Dell had a Multi-touch touchpad with integrated scrolling and gesture support for better screen maneuvers and control than the standard generic touchpad offered with the HP. Last but not least, the fifth consideration of overall portability such as product height or thickness (1” for Dell and 1.2” for HP) and weight (5 lbs for Dell vs. 5.4 lbs for HP) made dell the clear winner in this category as more value...