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Development Of A Company Network: Adventures In Rv's.

1333 words - 5 pages

After the initial evaluation and looking at operations we have discovered a strong need to come to grips with technology and start looking at a better way of doing business in this new century. While examining operations we have discovered many things. All tracking of recreational vehicles, RVs, is done manually with clipboard posted to a wall in customer service center, located in the front lot, a wall in main office building, at the rear of the lot, and the wall of the maintenance shop, located next to the main office building. The clipboards hold all data about the RVs on the lot from vehicle specifications to consumer information and all scheduling and tracking information.Potential prospects will come to the customer service center and inquire about availability of RV's. Customer service then has search through the clipboards and show prospect vehicles available that will suit their needs. When a sale is made all consumer information is taken and a walk-through inspection of the vehicle, to be released, is preformed upon departure and arrival. During the walk-through, mileage and any visual damage is noted. When a rental is returned housekeeping will go and thoroughly clean the RV, the maintenance shop may check to see if the vehicle is due for service, and then it is prepared for the next customer. This manual tracking process is very costly and an automated process would greatly increase productivity, efficiency, and reduce overhead cost.NETWORK.To help automate this process a network of computers will be set up to link all the departments together. This network will improve communication between departments, allow access to a database, with the same tracking information held by the clipboards and streamline business operations. Every department will need a computer and access to the internal network. To ensure security a server room can be setup to house the network severs, routers, modems, and hubs. This room should be locked at all times with limited access. The network will be secured with firewalls, anti-virus, anti-spam, and privacy controls. Safeguards can be put in place to limit and control access of sensitive data. This connectivity will help bring everyone together.DATABASEAdventures-in-RV's is a true brick and mortar company. There is no computer system or any automation in place to manage their everyday business. From their operations, sales, marketing, back office, front office and their reservation system, it's all handled manually. To monitor any sales pattern, growth potential, and aggressive marketing, there is no data repository and it's a manual process to go through all the cases of paperwork and receipts to collect and aggregate any valuable information. Providing a real-time financial dashboard to monitor sales, inventory, and tracking of vehicles would give, Adventures-in-RV's a competitive advantage.The business requirement to meet tracking of vehicles, sales forecasting, inventory control, and maintenance...

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