“Demographics of the US population have changed dramatically in the last three decades. These changes directly impact the healthcare industry in regard to the patients we serve and our workforce” (Borkowski, 2012). In fact, Voutsas (2011) argues that the U.S workforce is the most demographically heterogeneous workforce in the world and he believes that this is due to major changes and diversity .Borkowski (2012) also states that the significant changes in the US populations has been seen greatly in regards to gender, age ,and race and ethnicity .
In 1960, Gathers (2003) reports that white males made up 60 percent of the U.S workplace. In 2000, Gathers (2003) reports that the workforce was composed of approximately 12 percent African Americans, 4 percent Asians, and 10 percent Hispanics. By 2050, Voutsas (2011) projects that the workforce would compose of approximately 24 percent Hispanics, 14 percent African Americans, and 9 percent Asian Americans and other ethnic groups . Gathers (2003) argues that the workplace would predominantly composed of females and or members of racial or ethnic minorities. Both Gathers (2003) and Voutsas (2011) predict that the number of white males in the workplace would decline dramatically. Voutsas (2011) projects that there would be an increase women labor force and by 2050, the women labor force would compose approximately 48 percent and whites would only compose about53 percent in the U.S population.
Bauer and Erdogen (2012) define diversity as “the ways in which people are similar or different from each other” (p.29). They state that within the workplace, diversity can be any characteristic that varies for individual to individual such as gender, race, age, education, or background. According to McConnell (2010), the greatest increase in diverse is currently seen in the health care industry.”Service workers ,such as food service workers, aides, attendants, housekeepers, and maintenance workers are often the most multiracial and culturally diverse components of a health institution”(McConnell,2010,p.252 ).Gathers(2003) mentions that although, the percentage of minority workers has increased in the health care workforce, a corresponding increase in minorities in executive ranks has failed to take place. Thus, for example, he reports that African Americans occupy about 5 percent of healthcare executive positions. The Institute of Diversity in Health Management, maintains that only 1 percent of CEOs in health services organizations are minorities (Gathers, 2003).
Weech-Maldonado et al., (2012) believes that these changes have created a more diverse workforce and clientele. Voutsas (2011) believes that the workforce would continue to be diverse in terms of culture, ethnicity, gender, and age. As the population becomes increasely diverse, health care organizations will be required to respond appropriately .Brown and Mack (2011) states that “in order for...