Ebay Inc. Essay

1237 words - 5 pages

eBay Inc. is the world’s largest online marketplace and auction website, with more than 90 million active users globally. Founded in 1995 in San Jose, California by Pierre Omidyar, the first item sold on eBay was a broken laser pointer for $14.83(cite). eBay’s first target market was antique collectors and sellers. Now eBay connects a diverse community of buyers, sellers, and many small businesses all over the world. Practically anyone can buy and sell anything on eBay. eBay has a heavy impact on e-commerce, in 2009, the total worth of goods sold on eBay was $60 billion that is $2,000 every second (cite). Even though eBay strive in e-commerce, system failures, lack of control over counterfeit products, and exposure to Internet fraud pose as threats for eBay by turning away buyers and sellers from using eBay.com.

Issue 1: System failures
Cause: Third party services are not accessible
Impact: Reduce current and future revenges and hurt customers’ businesses
Recommendation: Improve system monitoring and provide adequate notice

System failures lead to unavailability of many of eBay’s services like PayPal and Skype. eBay Inc. acquired PayPal in 2002. Since then, PayPal's customer base has grown both on eBay and across e-commerce (cite). eBay use PayPal for one of their payment methods online. System failures for long duration increase operational risk for eBay. In 2008, the eBay.com site has been interrupted for periods as long as 22 hours, and PayPal was unavailable for five continuous days (cite). Another one of eBay’s services is Skype. The company was acquired by eBay in September 2005 for $2.6 billion (cite=dm). eBay users use Skype for faster means of communication, allowing the users to have video calls and voice calls over the internet for free. Earlier in 2007, Skype was unavailable for users for a period of 2 days (cite-dm).

Due to frequent unscheduled interruptions for long periods, eBay’s reputation and reliability will have a negative effect on the company. Repeated system failures might lead customers to believe that the systems are unreliable and may lead them to switch to other competitors. Thus, affecting current and future revenues and profits for eBay Inc. Ultimately, system failures could result in damage to eBay customers’ businesses and eBay to pay significant compensation for their customers’ losses. Although system failures may occur, eBay has improved its monitoring system to reduce downtime in the event of outages and catastrophic occurrences. Despite any precautions, eBay and third party hosting providers will provide adequate notice to close any of their services for future service interruptions.

Issue 2: Lack of control over counterfeit products and auctions
Cause: Selling of copyrighted products and infringement of intellectual property rights
Impact: Lawsuits against copyright infringement
Recommendation: Remove counterfeit listings and suspend users who have created such listings

Another...

Find Another Essay On ebay Inc.

Ebay analysis

987 words - 4 pages ;             Ease Of Use: 3/4 Reference List Bunnell, D. (2000), The eBay Phenomenon, John Wiley & Sons, Inc., Canada Financial Review (2001), eBay the online top dog, http://afr.com/it/2001/01/23/FFXRNPT09IC.html ApnaGuide.com (2000), Review on ebay, http://www.apnaguide.com/review/12706 Altavista.com (1999), Amazon.com Auctions Review, http://auctionwatch.shopping.altavista.com/awdaily/reviews/amazon.html

EBay Case Study

1478 words - 6 pages Section A: Problem/Issue StatementFollowing a 220% increase in profits and 800% increase in revenues over six months, eBay Inc. is considering the following courses of action:1.One being an IPO offering, requiring the sale of less than 9% of the company. This offering will be for 3.5 million shares, with an expected sale price at between $14 and $18 per share.2.The other is to delay the offering for six months. This will cost eBay approximately

amazon and ebay

6411 words - 26 pages A Comparative Analysis of eBay and Amazon 29 Copyright © 2004, Idea Group Inc. Copying or distributing in print or electronic forms without written permission of Idea Group Inc. is prohibited. Chapter III A Comparative Analysis of eBay and Amazon Sandeep Krishnamurthy University of Washington, USA ABSTRACT Even though Amazon.com has received most of the hype and publicity surrounding e- commerce, eBay has quietly built an innovative

ebay

2412 words - 10 pages is what gives eBay his competitive advantage over the competition. They have taken advantage of this opportunity and have had the knowledge to diversificate their business and compete in multiple markets that puts them in the leading position. Threats Threats to eBay’s reign include the industry low barriers to entry and the continuous growth of competing sites like Amazon.com Inc., Yahoo! Inc., Google Inc., and Craigslist that take away eBays

Running an E-Business

1762 words - 7 pages supplier. The point of an e-business is to attract attention to become successful. The problem is, when these business become successful, the can attract lawsuits from people trying to make an easy buck. As eBay grows, it seems to collect a disproportionate number of lawsuits. Some, like eBay Inc. v. MercExchange LLC, seem like valid cases. As I mentioned earlier, others seem to be just trying to milk it like a cash cow. EBay Inc. v

Ebay Business Analysis

1945 words - 8 pages Internet Strategy Paper eBay, Inc. EBAY INC. eBay, the online auction web site, was founded in San Jose, California on September 3, 1995, by computer programmer Pierre Omidyar as AuctionWeb. The very first item sold on eBay was a broken laser pointer for $14.83. Chris Agarpao was hired as eBay's first employee and Jeff Skoll was hired as the first president of the company in 1996. In November 1996, eBay entered into its first third

EBAY

1401 words - 6 pages Jump, Inc., the developer and operator of Up4Sale, an advertising-supported trading service in an auction format. EBay acquired Jump in order to provide it with an additional environment in which to introduce complementary future services.·America Online and EBay announced they have signed a three-year agreement under which AOL will receive guaranteed payments from eBay totaling $12 million. The new alliance will make it easier than ever

Dirt Bike Analysis with Management Information System - Brawijaya - Assignment

1070 words - 5 pages MALANG 2016 Hasil Analisis Keterangan eBay Tokopedia 1. Jenis database dan siapa vendor yg digunakan? · Jenis Database: Relational Database Management System (RDMS) yang kemudian menggunakan bahasa Structured Query Language (SQL) dengan eBay sendiri seagai website servernya. · Vendor: eBay · Jenis Database : Menggunakan berbagai database yaitu PostgreSQL, MySQL, dan Oracle. Mereka menggunakan banyak database yang digunakan sesuai dengan masing

THE EASE OF WEBSITES

1515 words - 6 pages assistance.ReferencesYahooFinance.com (2008) Amazon.com Inc. Retrieved August27, 2008. http://finance.yahoo.com/q?s=AMZNYahooFinance.com (2008) Barnes & Noble. Retrieved August27, 2008.http://finance.yahoo.com/q?s=BKSYahooFinance.com (2008) Barnes & Noble. Retrieved August27, 2008.http://finance.yahoo.com/q?s=ebayEbay.com (2008) About Ebay. Retrieved August27, 2008. http://pages.ebay.com/aboutebay.html?_trksid=m40Amazon.com (2008) Investor Relations. Retrieved August27, 2008.http://phx.corporate-ir.net/phoenix.zhtml?p=irol-irhome&c=97664Barnes & Noble.com (2008) About B&N. Retrieved August27, 2008.http://www.barnesandnoble.com/help/cds2.asp?PID=8184

Intellectual Property

1246 words - 5 pages . merchandise. Tiffany & Co. files lawsuits worldwide and works closely with law enforcement, the F.B.I., customs and investigative agencies to protect its intellectual property rights. Tiffany & Co. has sued eBay Inc., claiming the online auctioneer has aided violations 8of the Tiffany trademark by letting counterfeit items be sold on its Web site. A study of certain pieces of "Tiffany" jewelry sold on eBay showed that 73% of the jewelry was

Benefits of Selling on Amazon

734 words - 3 pages Store subscription fee each month, which is included on your seller invoice. Your Store benefits start immediately. Based on the assumption that Betty will choose the “middle of the Scale”, the cost of maintaining a premium eBay Store account is $59.95 per month, if account is month- to-month and $49.95 per month, if a yearly contract agreement is signed ( eBay Inc., 1995-2014). What you get for the subscription fee is a partial waiver of certain

Similar Essays

Ebus Marketing Differences Office Depot & E Bay, Inc

952 words - 4 pages purchased from a seller in China to a Californian resident. eBay Inc. also has established relationships with companies such as PayPal, Skype, Shopping.com, Rent.com and Online Classifieds (eBay Inc., 2007)eBay has made a phenomenal presence in the online world through internet marketing. The company not only markets for themselves, but also supports tools to enable sellers to market their sale items efficiently with the utmost exposure possible

E Bay Inc. Managing Success In A Dynamic Online Marketplace

2782 words - 11 pages represents a way for eBay, Inc. to extend its interests beyond its own marketplace site. While the 2002 PayPal acquisition was widely heralded as a smart move, other signs emerged that year indicating that eBay had a less than perfect track record. In 2003, eBay acquired EachNet, FairMarket, and Internet Auction acquisitions which boosted eBay's already dominate share of the U.S. online auction market.Mission & Guiding Corporate and Business

E Bay Evolution Paper

1575 words - 6 pages a good job on moving forward.ReferencesPorter, M. E. (2001-2). Strategy is wasted without "operational effectiveness". Retrieved from http://www.hci.com.au/hcisite3/journal/Operational%20effectiveness%2001.htmEBAY INC. (2007). Ebay. Retrieved from http://www.ebay.com(2011). about.com. Retrieved from http://ebay.about.com/od/resolvingdispute1/a/rd_refund.htm(2010). www.auctionbytes.com. Retrieved from http://www.auctionbytes.com/cab/abn/y10/m03/i05/s01

Mercantilism And E Bay E Bay Operates Just Like A Modern Day Flee Market And In Many Ways E Bay Operates Similar To The Old Mercantilism Style Of Economic System

3565 words - 14 pages ).Works CitedBeacon Investment Management. "The Friday Brief."(2002); 7 Aug 2002.Colander, David. Macroeconomics. New York: MaGraw-Hill, 2001.eBay Inc. "eBay 2001 Annual Report, Form 10-k." Shareholder.com 30 Apr. 2002. 7 Aug 2002.Macaluso, Nora. "eBay to License its Technology." (2000): 19 August 2002Weiss, Julie. "Class Activities." (2002): 19 August 2002.WRHambrecht. "Raising Rating and Estimates." (2001): 19 August 2002.WRHambrecht. "Research Report." (2002): 19 August 2002.