The success of any business organization, in the challenging environment of the new millennium, lies in the effective human resources management (HRM) practices. Effective HRM practices can develop a strong healthcare delivery system by effective team of Health Care Workers, which ultimately guarantees the success of any health care business organization. Human resources practices in health sector are a complex area, specially in the developing countries like Pakistan. HRM practices have a positive effect on employee and business performance. This study has been conducted to find the relationship between HRM practices and Health Care Workers’ perceived performance in Pakistan. The study was conducted in hospitals of Rawalpindi and Islamabad through a personally administered questionnaire. The result showed strong positive relationship of compensation and promotion practices with the Health Care Workers perceived performance while performance evaluation practices have weak positive relationship with Health Care Workers perceived performance.
Impact of Human Resources Management Practices on Health Care Workers’ Perceived Performance
The success of any business organization, in the challenging environment of the new millennium, lies in the effective human resources management (HRM) practices. Effective control of human resources provides the companies with a reliable competitive advantage (Mazen & El-Kayaly, n.d.). Similarly the human resources management practices in the health care sector are more important for the effective health care delivery of any health care system. There is also a remarkable effect of globalization of goods and services on the country’s approaches to the health care delivery (Kabene, Howard, Leduc, Orchard, & Soriano, 2006).
The role of human resources management (HRM) in the performance of any health system has generally been overlooked (Buchan, 2004), and the Health Care Workers (doctors, nurses and technicians) has been neglected (Henderson & Tulloch, 2008), but an increased focus has been noted in recent years. It has been recognized that HRM policies have to be at the core of any sustainable health system (Buchan, 2004).
The health care is ultimately delivered by and to the people, so a strong understanding of the HRM practices and their impact on the performance of the Health Care Workers is required to ensure the success of any health care system. There is a strong need of human resources initiatives and more extensive research about new human resources policies and procedures to effectively manage the HRH through out the world (Kabene, et. al., 2006).
Heath care organizations through out the world, have been discovering new ways to organize their workforces. The focus should be on the specific mix of types of personnel required for a specific job and the skills and interest level of the Health Care Workers for that job to attain a...