There are types of communication that we use in our daily life, which are: verbal and non-verbal communication. The way you react to those communications is effective too. Both of these types of communication can be very effective when you communicate with someone or people. Effective communication also depends on who we are talking and whether we agree with what they are saying. Effective communication can solve this friendship breakdown. Non-verbal communication with you friend could be: eye contact, body language (positive and negative), posture, , facial expressions and head movements. Non-verbal communication can be misinterpreted.
Self concept is the way you see yourself and feel. This allows you to see how similar and different you are compared to your friend. Self-esteem plays a big part in self-concept, if we have a good self-esteem we can communicate positively. The image of self is influenced by the culture and social environment that we are in. Reflected appraisal is when you look at yourself in a way that you imagine other will see you. We have set of values that are already established in our self-concept that is hard to change when we receive feedback which means they go distorted. My friend doesn’t agree with me but the feedback my friend gave me may not agree with the values that I have therefore the feedback goes distorted.
In this friendship breakdown we might tend to judge them when we not suppose to (Matthew 7:1-5). We face weak communications when your perception is always right that leads to misunderstanding like this friendship problem. When I communicate with my friend, I need to be careful about the
• Sudden judgements
• Seeing the negative things in my friend than the positive things
• When I assume my friend is similar to me when they are not
Identity management is the way you handle yourself in each situation and in this situation the role you play is very delicate and the way you play your role has an influence the way your friend will express their roles. Identity management is also showing yourself different to different people this could mean when you talk to your best friend you share more information but to a friend you will just share small amount of information. Private self is the person you believe yourself to be in an honest reflection and you don’t reveal all of this to another person. Public self is the way you want to appear to people. We try to have multiple identities based on the people we are interacting with. Strategic identity management is when you make a conscious effort to play a role. Face to face impression (non-verbal) is linked to strategic identity management. Unintentional identity management is when you unconsciously play a role in a situation like this friendship breakdown situation. Integrity identity management is finding out how true you are to yourself when you are playing a role. This can cause moral and ethical issues and conflict with your core values.