Effective Delegation. Essay

1027 words - 4 pages

The act of assigning activities to employees is called delegation. Managers delegate work to free their own time for other activities and decision making. Employees to whom managers assign tasks in return receive responsibility or the power to make decisions and act on them so the can carry out their responsibility. Delegation skill is the ability to effectively assign task responsibility and authority to others. Or, in other words, delegation skill is your ability to get things done by using work and time of other people. Delegating is not a way for mangers to get out of work they do not want to do as they still have to manage the tasks that were delegated. As a manager, when I delegate it allows my staff to use and develop their skills and knowledge to their full potential and allows the staff to learn new things.As the accounts receivable manager of five collectors and one lease coordinator I found that I was working twelve hours days five days a week. I had my every day job and my boss was delegating to me additional task. I had to find a way to free up more time so I could manage my team effectively. Planning was the first step to delegating. I had to determine which tasks I would give to each employee and I had to set the time to train the employee on exactly what I wanted accomplished. I had to ensure that they knew what I wanted, they had the authority to achieve it, and they knew how to do it. I could have just told the employee which buttons to click on the keyboard but I wanted to go in detail as to what they were doing and why. Not only would this give them a detail understanding of the task but also show the employee why as a company the task had to be completed. For example, at the end of each month I have to submit a bad debt report. I assign the task of gathering all of the accounts into a spread sheet with all the pertinent information to an employee. That is simple but I went in detail on why we have to submit this and why we need al the information that's on the report. The employee now has a better understanding of the importance of collecting the receivables and if the receivable are not collected what happen next.Delegating could be used more effectively if I organize more efficiently. Before I delegate tasks to employees I did not take into account the amount of time the task would take to complete in addition to their daily job duties. The employee was happy to be doing something different and did not say that they did not have the time. I do not want to delegate tasks that will cause the employee to have to spend extra hours at work to complete. The employee could take this as a negative. Organizing the task is essential to the morale of the employee as well as ensuring the tasks are completed correctly.Part of leadership is the ability to motivate others to accomplish...

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