Motivation is the internal process that leads the behavior to satisfy needs. (Lussier, 2010) There is a basic reason why people have the motivation to do what they want because they could fulfill their wants and needs. (Lussier, 2010)
Motivation plays an important role in an organization’s management. It is because a motivated employee can help the organization to increase the productivity. Not only that, a motivated employee is more cooperative, supportive and be punctual to work. Therefore, an organization should make sure that all of their employees are motivated in order to make the company to be more successful and achieve their goals and targets each year.
As a multinational company, Electrex knew the importance of having motivated employees in the organization. In order to make the organization as a better company in the industry, Electrex has brought in a series of implementations and designing incentive systems to make sure that their employees are motivated enough.
First of all, Electrex has applied the performance formula, which is performance = Ability* Motivation* Resources into their company in order to motivate their employees. Also, Electrex are putting in a lot of efforts to make sure that every sector in the performance formula is high in order to gain a high performance from their employees. For instance, Electrex has provided the best working environment and equipment as a part of the resources for their employees. Besides that, all the employees in Electrex are entering into the company according to two aggressive interviews; therefore, the workers should have the ability to do their work well. As a part of the motivation, the management level in Electrex has also tried their best to satisfy the need of the employees just so to motivate them.
Electrex is applying the combination of Two-Factor Theory and Reinforcement Theory to motivate their employees in order to increase the productivity of the organization and to improve their company to a higher level in international.
(a) Two-Factor Theory
Two-Factor Theory is Herzberg’s classification of needs as hygiene and motivators. (Lussier, 2010) Two-Factor Theory is one of the theories from content motivation theories which focus more on need rather than behavior.
Electrex has introduced many policies to satisfy their employees’ wants and needs from the extrinsic factors. For example, Electrex has built a creative and comfortable living laboratory for their employees in order to let them have a better working environment. Besides that, they held different type of training programs for their employees so that they could have a better understanding about the organization policies and regulations. Moreover, some training programs are to enhance the employees’ administration practices and skills. Not only that, Electrex also do have some special training campaigns just for the seniority or managers in every department to improve their communication...