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Emotional Intelligence And Business Essay

1818 words - 8 pages

I would definitely talk to the people that are running the contest and inform them of situation and the plagiarism that went on. I would then talk to the person that was doing the plagiarizing and let them know of my disapproval as well as let that person know that I had talked to the people running the contest and informed them of the situation. I think that a person with high emotional intelligence would have handled the situation as I did. A person with medium emotional intelligence would have probably done all of the same things but in more of a (“in your face”) confrontational way. A person with low emotional intelligence would have probably just confronted the person doing the plagiarizing in a violent and confrontational way.
We probably all know people, either at work or in our personal lives, who are really good listeners. No matter what kind of situation we're in, they always seem to know just what to say – and how to say it – so that we're not offended or upset. They're caring and considerate, and even if we don't find a solution to our problem, we usually leave feeling more hopeful and optimistic. We probably also know people who are masters at managing their emotions. They don't get angry in stressful situations. Instead, they have the ability to look at a problem and calmly find a solution. They're excellent decision makers, and they know when to trust their intuition. Regardless of their strengths, however, they're usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance. As a case in point, I will evaluate my former manager on each of the five components of emotional intelligence. First, she had high levels of self-awareness. For example, she had the ability to recognize and understand personal moods and emotions, such as after the death of my grandmother. She noticed immediately noticed that I was troubled ("Is everything going okay! I noticed you look a bit troubled today"). Second, self-regulation was also high as she had the ability to control or redirect disruptive impulses and moods and the propensity to suspend judgment and to think before acting. For example, when she was confronted with an angry gesture from a team member, she would firmly tell the person that she would take time to think about the feedback, and get back to the person (e.g., "Let me think about this and I get back to you as soon as possible"). This seemed to work in most situations. She was trustworthy as she always followed through with what she said she would do with high standards and values. She seemed comfortable with ambiguity, as she never seemed to get stressed when things were unclear, and demonstrated high levels of self-control, and openness to change.
Third, she appeared to have high levels of motivations. She showed passion for her work (e.g., coming early to work, smile of her face and began working on her project. She always had her projects on time. She also...

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