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Emotional Intelligence And Empathy In Leadership

1951 words - 8 pages

Introduction
Throughout the years we have seen significant changes in “Corporate America,” changes that have seriously impacted those in the workplace and consumers as well. It is a dog eat dog world out there due to the economic stresses of today. This daily struggle to survive in the workplace has affected the lives of everyone involved as interpersonal skills are declining especially among company executives. Are academic institutions to blame for this obvious lack of concern for others in the workplace? It has been suggested in the following studies that higher level education is lacking in regard to the study of emotional intelligence and empathy within their business leadership programs. Empathy is defined as, “the feeling that you understand and share another person's experiences and emotions: the ability to share someone else's feelings,” (Merriam-Webster, 2014). Emotional intelligence and empathy will be observed throughout this paper as a result of two separate studies, each were conducted with regard to leadership. Please note that the first article focuses on these issues through a secularist worldview while the second article embraces a Christian worldview. Although the issues are the same, the methodologies are somewhat different.
Description of Article - 1
The first study will be presented in two parts; 1.) Foundational research on empathy in leadership, 2.) Opinions formed from a different group based on the outcome of the first study. This two-part study has been conducted among business students throughout a period of three years and serves to discover why empathy is not an essential part of leadership today. Also incorporated in this article are other literature-based reflections that concur with the following findings research findings.
Method
The initial portion of this study consisted of an anonymous survey that was given to 87 students living in Los Angeles, ranging in age from 21 to 30 years old. The information that was provided through this survey established a foundation in the area of empathy in leadership. The research survey question simply asked: “What qualities are essential to be an effective leader (on a scale of 1 (least important) to 10 (most important))” (Marques, 2012)? Interestingly, responses were similar in that the ranking for top and bottom requirements for effective leadership were consistent among the group. The second part of this study included 35 working adult students in two MBA courses. These students were briefed on the findings from part one of the study and then were given an anonymous survey as well. This research question was posed based on the findings of part one of the study, “Why do you think empathy was considered least important among the 10 leadership qualities presented” (Marques, 2012)?
Results
After careful analysis and comparison the researchers organized eight motives why empathy was not important to leaders. The responders felt that having empathy...

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