Emotional Intelligence, Authentic Leadership, And A Case Study About The Role Of Culture In A Global Organization

2938 words - 12 pages

This reflective study will provide a written account on emotional intelligence, authentic leadership, and a case study about the role of culture in a global organization. Its aim is to provide insight and takeaways from the topic mentioned. Firstly emotional intelligence will be explained and a self-assessment will be analyzed. Then, the same will be done for authentic leadership, and lastly a case study on Mary Kay China will be explored and analyzed.

Emotional Intelligence:
Emotional Intelligence (EI) as defined, is the ability to recognize and reason emotional information to enhance thought. First, it consists in the capacity to have a deep understanding of one’s emotions, strengths and weakness. Secondly, control and evaluate these emotions to understand the meanings they convey. And lastly, empathize with others as well as overcome obstacles and conflicts. Emotional Intelligence consist on four components: Self-Awareness, Self-Regulation, Social Awareness, and Relationship Management. Occasionally people can misinterpret Emotional Intelligence on just the ability to recognize emotions. Emotional Intelligence is not the same as emotional traits such as happiness, calmness, or anger. It starts with cognitively interpreting emotions and responding effectively. Based on the Article What makes a Leader? Emotional Intelligence goes in hand with a person’s performance, it is able to distinguish an outstanding leader with strong performance. People can develop emotional intelligence if they take the right approach.
Based on the Emotional Intelligence Appraisal, a test that measures emotional Intelligence based on a normed sampled. The scores are based on a comparison to a sample of people in order to understand your relative skill level. The test results are divided into 4 categories. My results on the Self-awareness section was 96. Based on the test evaluation, the score falls under the category of 90-100 which is higher than average. I consider myself a person with a high self-awareness, this is a notable strength which I am able to capitalize to achieve desired goals. I can recognize my own strengths and weakness, as well as know how they affect the people around me. I try to be the most honest with myself as possible as well with others. When I recognize emotions such as sadness or anger I don’t let them influence my work or daily activities. Since I am always thinking that the daily activities of today can influence my tomorrow and my goals, therefore I don’t temporary emotions take great part in my life. Even though my score was fairly high, there is always room for improvement. I think something I could improve on is when working with demanding people is to not let their emotions affect me but rather motivate me towards patience and good performance. I will do this by working more in teams where different personalities come to hand.
My results on the Self-Regulation category was 87. Based on the test evaluation, the...

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