What is employee engagement?
Employee engagement is an approach that is designed to ensure that employees in an organization are committed to the company goals and values, are motivated to contribute to the success of the business, and are able to enhance their own sense of well-being.
The more that an employee is engaged with their company or organization, the more effort they will put into their work. Employees need to feel mentally stimulated, in addition to this trust and good communication between management and employee is very important. Employees need to see that their hard work counts for something and that their efforts contribute to the overall performance of the company and organization. If they see that their efforts go unnoticed and do not feel a sense of worth in the organization, they will become disengaged and work will suffer, and turnover will increase. The loss of key employees in an organization can be detrimental to a company and its goals for success.
This research paper will explain the importance of employee engagement, and what are the best was to keep employees engaged and re-engaged those that are feeling disengaged.
“Research has shown that four out of ten workers are disengaged globally. According to the State of America Workplace Report, seventy percent of United States workers do not like their jobs and are disconnected from their workplace.” – Forbes
According to Gallup “low employee engagement is costing US organizations dearly.” Some results listed by Gallup indicate:
• Absenteeism is 37% worse for organizations with disengaged workers compared to engaged.
• Turnover is 65% worse for organizations in industries considered “low –turnover” and 25% worse in industries with traditionally higher turnover.
• Inventory shrinkage is 28% worse.
• Safety incidents are 48% higher.
• For healthcare, patient safe incidents are 41% higher.
• Product defects are 41% higher.
• Customer satisfaction is 10% worse.
• Productivity is 21% worse.
• Profitability is 22% worse.
Companies and managers need to understand the value and importance that employee engagement has on their organizations. Companies need to make employee engagement one of their strategic priorities, and to be prepared to face the engagement problems that take place.
Identify, Understand, and Fix Employee Engagement Problems
What drives employees is different from person to person, but engagement is about social connections and aligning work experiences with cultural needs. Conducting employee engagement surveys is just one of the ways companies can get an idea about their workforce. There is no one size fit all style of survey. Employee surveys need to fit the culture of the organization, their leadership approach and even their geographical locations.
Organizations need to understand that just conducting a survey is not going to fix the problem; they need to make sure that the leadership team is committed to listening and also...