Employee Handbook For Fine Dining Restaurant.

3073 words - 12 pages

Dear Employee,Welcome to Daniel's Restaurant!We are very happy to have you join our team and welcome you to a fun, challenging, and rewarding environment!I started this restaurant over 10 years ago with the help of many of the staff that are still working with me today. Before opening this restaurant I worked at many well-known restaurants here in California and France including Jiraffe's, The Whist, and Le Bistro in Paris. I received a Bachelor in Culinary Management from the Art Institute of California, Los Angeles. Before choosing a career in the kitchen I served this country as an Infantryman in the 101st Airborne.This restaurant serves fine-dining California cuisine with a relaxed California attitude. The restaurant is the flagship in a fleet of others that vary completely from one another in cuisine and atmosphere. You will be expected to learn every aspect of this restaurant but will be given the opportunity to move around freely within the chain of our other restaurants.We strive only to be the best in what-ever we do but at the same time we try not to take life to seriously, because if it's not fun then what's the point in doing it. People are my number one concern and should be yours also. Everything that is expected of you is outlined in this handbook, so please take the time to review it carefully as the success of the restaurant depends on your individual contributions and dedication.My door is always open to anyone who wishes to speak with me. Thank you again.Sincerely,Dan MurrayVision- To be nothing less than perfect. At Daniel's we want to be known as the ultimate in fine dining experience. This doesn't necessarily mean the most pretentious restaurant but it does mean the people walk away saying "That was incredible!"Mission- To provide an atmosphere like that of going to a good friend's house to eat, where you feel at home. Where the combination of high quality food with excellent service truly set's Daniel's apart as being the best of the best. Every one here from dishwasher to the president and especially our guests should be treated with the same respect that you desire for yourself. No one person is above any other, we are all part of a team working toward a common goal of providing the best service we can and at the same time a workplace that you look forward to coming to.Service CultureHaving a good customer service and customer satisfaction requires the commitment of management, supervisors and front-line employees to create and maintain a strong business attitude. These are all important factors of any business. Mastering these aspects means becoming more competitive in the marketplace today.The service standard at Daniel's is to put the mission of providing high quality service and excellent food first but at the same time remembering that we are an organization dedicated to people always.It is part of your job to actively listen to customers for feedback beyond the usual comment cards. You should make it a point to get...

Find Another Essay On Employee Handbook for fine dining restaurant.

A Career in Restaurant Management Essay

1308 words - 5 pages will not work with one another as a team. In return the prospect of the restaurant it’s not going to give the profits to the restaurant and the owner (Mc Alpin). Managing a restaurant is rarely the same each day, managing each employee requires to offer guidance for each other individual employee understand every tasks of each employee its doing and look out for every mistake they do and make. The quality of the workforce to managers to be

Benihana of Tokyo Essay

875 words - 4 pages profitability. Food generally costs about 40% of the menu price, in contrast alcoholic drinks cost around 20% of selling price and soda only 8%! (1, 2, 3).The "golden ratio" of restaurant food service is 45:55 food to drink sales (4). This is the target that restaurateurs try to achieve. Benihana was able to achieve a 30:70 food to drink sales ratio, something that would be very enviable for any fine dining establishment. This evidence supports the

A Functional Floor Plan

1022 words - 4 pages Since alcohol will not be served in this restaurant, there is no need to create a separate bar area. A bar though provides the customer with the opportunity to sit in solitude without necessarily waiting for a table. This space must not be necessarily included in this particular scenario since this particular restaurant will only serve beverages that can be taken alongside the meals offered. Dining Area The Dining area in this case has been

Do you agree with New York's ban on smoking in bars and restaurants?

1351 words - 5 pages All us non-smokers have had it happen to us, we've sat in a designated non-smoking area of a restaurant when suddenly there is cigarette smoke lingering in our direction. Forcing us to think how this qualifies as the non-smoking section. Well imagine a fine dining experience where smoking is virtually non-existent. It's a hard concept to comprehend, but in California and New York, for example, it's reality. Businesses have concerns that going

Outback Steakhouse

1149 words - 5 pages comparable companies in the casual dining segment. Outback states that it has the lowest employee turnover in the industry, approximately 2 percent per year, which has lead to reduced labor costs (Hallinan, 2005).Outback Steakhouse's human resource department has recently started focusing on a diverse restaurant. Improved fairness in pre-employment screening can help the foodservice industry better tap a thinning labor pool and correct demographic

Fast Casual Dining: The Chipotle Mexican Grill Experience

1547 words - 6 pages food, casual dining, and fine dining restaurants are examples of the main substitutions that threaten Chipotle and its fast casual segment. These substitutions pose a high threat for a few main reasons. First, the consumer switching costs for consumers are very low. Consumers can obtain food outside of the fast casual restaurant segment very easily without incurring significant costs, so this causes the threat of substitutes to be high. Next

The Importance of Award-Winning Chef Hats

1014 words - 4 pages and their restaurant. Keeping this in mind, there are very few restaurants who have been awarded a three hat status. This is a high honour and thus those who hold it, have set the bar in fine dining. As the Good Food Guide continues to identify the trends and top places for dining, it plays an important role as a guide to the consumers as well as restaurants. Restaurants, who aim to be listed in the book, or to gain a hat, would seek out


901 words - 4 pages , there are no guarantees they will translate to the organization. For instance, if a manager possesses the skill to operate a sports-theme restaurant successfully, but fail at operating a fine-dining theme restaurant would be example of skills not translating into success, which is always a concern for skill-based jobs. The type of different applicants that skill-based management positions attract can elevate the talent pool within the organization

Greek Restaurant

1352 words - 5 pages Alexandria Tavern’s- "a Greek restaurant," unlike a typical restaurant, will provide a unique combination of excellent food at value pricing with a fun and entertaining atmosphere. Alexandria Tavern’s is the answer to an increasing demand. The public wants value for everything that it purchases, is not willing to accept anything that does not meet its expectations, and wants entertainment with its dining experience. In today's highly

Servicescape practice

1898 words - 8 pages 1 PurposeThe purpose of this paper is to describe how to design the service cape of fast food restaurant in the University of Luton. For the purpose of this paper, using the theory and practice to examiner how the design will satisfy the consumers' and company needs at the time. Each topic will focus on the concept, role and importance of the servicescape.2 IntroductionThe University of Luton plans to build an atrium over the car park in front

Restaurant Menu Design

2202 words - 9 pages restaurant brand should be chosen wisely, with all the techniques used to decorate the restaurant applied again on the menu design itself. Many customers are not aware of the impact these colours leave during their dining experience, and the designer should study these careful to create a successful and profitable menu for the business. Menu specials One of the main things that a menu designer should ask his client is the restaurant’s specialties’. All

Similar Essays

Analysis Of The Upscale/Fine Dining Sector In The Restaurant Industry

6960 words - 28 pages and retail-host restaurants (Akers, NA). The 2011 Restaurant, Food & Beverage Market Research Handbook states: Fine dining restaurants are full-service restaurants with an upscale menu and extensive beverage offerings. The restaurants generally have a more sophisticated décor and ambiance, the wait staff is usually highly trained and often wears more formal attire, and there is often a dress code for patrons (Trends in Fine Dining

What's Cooking Essay

2685 words - 11 pages restaurant everything is top notch. The prices of food and drinks are usually higher than most restaurants, the employees and chefs are well trained, and the atmosphere is usually elegant and unique. Casual dining, which is also categorized under full- service restaurants, is similar to fine dining restaurants, but is usually more for families and is not as formal. The prices of entrées are not as expensive, and the employees and atmosphere are

Fine Dining Vs. Fast Food Essay

600 words - 2 pages you rather have a diet coke or a nice glass of say, White Zinfandel. The choice is yours.Eating out at a fine dining restaurant is not just a decision, but rather an experience all in itself. Fine dining is just that, Fine, and they expect you to look as nice as the atmosphere you plan to inhabit for the evening. The Washington Inn is a very romantic, quite and formal environment. Appropriate wear for such a place would be more along the lines of

Restaurant Dining Tips Essay

810 words - 4 pages properly. Have a look at the location of the restaurant and if possible go through the customer reviews in the website. 2. Consult with the family members, friends or colleagues who will accompany you to the restaurant for the treat. Take everyone’s opinion and make sure everyone has his or her favorite item in the menu. Dining out means having fun with all in a good ambience. No one wants to see the companions unhappy with food or something else