In this literature review, we will discuss the available body of knowledge for motivational theories and analyses the same in order to ascertain its relevancy in our current study. In this case we tried to give an overall picture of already made research in this regard and to find the gaps if any in order to suggest the way for future study in this area. We will review existing research on what managers can do to motivate their employees and the factors of motivation.
Literature review of this research has provided an overview of the literature available on the related subjects has been presented. The theories not only provide the theoretical background but also the basis for study of new factors related to motivation. There has been a wide range of researches and studies done on the topic of motivational factors in organization. However, in the services sector the use of different motivational rewards is still not known. For this reason, the chapter of literature review first provides an overview of the popular motivational theories that are used by organizations. The theories have been seen in a service organization perspective. The main theories that were studied for this purpose were mainly by Maslow, McClelland, Winter, Vroom and Herzberg but the focus has been on the ones that deal with extrinsic and intrinsic motivation factors. An understanding of the relationship between the employee motivation and performance is also important. The literature available of the topic was then used to find that employees add significantly to the performance and success of the company. The practices that generally prevail in the market also have an impact on the employee’s perception of his or her organization. Therefore, a study of this was also required. Overall, the findings from the available literature lead to examination, study and evaluation of various factors being used in the industry and will later provide a base for the research methodology of this report.
This study is based on case study of UK police department and will remain mainly focus to the motivational theories being applied in UK police department, leadership theories being practiced and role models of the police department. In case of these role models, we will look into their style, models of leadership, personal contribution toward the motivational level of organization and contribution in development of leadership models and theories with specific reference to police force.
2.2 Leadership as a Command:
Leadership is basically a power a domination and an influence of one person on a group of people.
Leadership is not just a word rather it is an array of things that not only summarize but also coordinates and sequenced work of others, give a clear- cut direction and a role model for the achievement of the goals and the desired outcomes.
Leadership remains to be one of the most relevant and appropriate aspects of the...