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Enterprise Resource Planning Essay

1776 words - 7 pages

Enterprise Resource Planning (ERP) has become one of the information system (IS) that most organisations globally have operating within them. The discourse delivered by Damien Sullivan have highly associated his experience with ERP alongside with how the involvement of people – highlighting on the term of leadership, have steered and given impact towards the implementation of ERP within organisation. ERP have become so prevalent because it advances an organisation’s operation in a more efficient manner.

Sullivan has shortly defined that ERP is a “business process management software that allows an organization to use a system of integrated applications to manage the business and automate back office functions”. Besides that, it delivers a tactical significance as for its operation that have been integrated into the core business process could steadfastly affect the performance of an organisation (Ke and Wei, 2007; Sambamurthy et. al, 2003; Hoch and Dulebon, 2013). Though the ERP have been visualised reflecting good benefits to organisations that are using it, Sullivan stated that “handling software is easy, it is the people management that are difficult”. On a personal take, it is deduced that even though the best step-by-step ERP implementation is being done, it will still not deliver its intended function if the right person and/or team to lead, operate or hold accountability of is not being put into position. This has also been widely discussed over a number of literature stating that leadership has emerged as being the most influential reason that affects the success factors for ERP implementation (Umble et. al, 2002; Bingi et. al, 1999; Ke and Wei, 2007).

Having previously attached to various organisations and worked closely with ERP prior to initiating his own organisation (Clear Business Outcome), Sullivan have had the experience to be working in myriad environments that involves multiple culture. Aside from that, he also comprehended that needs were required to be fulfilled differently as result of the diverse sensitivity, understanding and acceptance upon matters according to particular culture. With this, it is a clear cut that in reality, there is no single style of leadership that would be apposite to be applied for every condition – a leader should be competent in reflecting a flexible style of leadership. According to Plekhanova et. al (2012), to achieve the state of effective leadership style, leaders would have to engage oneself into the state of affair – making it imperative for them to acknowledge the diverse styles and types of leadership for them to reflect on. Having to deal with this multiple culture and needs to be catered accordingly, a suitable leadership theory that could be associated with this matter is the Hersey and Blanchard’s Situational Leadership Theory (SLT). Although SLT highly relates to the reaction of the leaders’ behaviour towards the level of maturity of the followers, Hersey and Blanchard’s...

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