How Cabela's Maintain Competitive Advantage Through Human Capital

2990 words - 12 pages

In a declining economy with declining sales, how has Cabela’s managed to maintain its competitive advantage? Cabela’s has maintained its competitive advantage through its use of Human Capital (HC) and the use of Organizational Citizenship Behavior (OCB). Some factors that have led to Cabela’s competitive advantage are its customer service policies, the quality of the equipment they sell, and the ease with which a customer can order items (via in-store, mail order, and online).
As defined in one textbook (Mathis & Jackson, 2010, p. 604), HC is defined as “The collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organizational workforce.” Additionally, OCB must also be mentioned here as it interconnects HC with Staffing and Talent Management (TM), three vital functions within Human Resource Leadership (HRL). Although OCB is a function of Organizational Behavior, this paper will demonstrate its relationship to these three factors of HRM in the hopes that a clearer understanding of the HC, Staffing, and TM functions can be made.
The definition of OB can be found in the textbook for Organizational Behavior (Hitt, Miller & Colella, 2011), but OCB can essentially be summed up as how far an employee or ‘associate’ is willing to go, using their organization’s guidance on good employee behavior and expectations in order to perform their duties and jobs. This also includes how much help that associate is willing to give others, seek out others when needed, and willingness to take steps to help improve the performance of their jobs and the efficiency of the company. This may or may not include customer service and as the text also states, “expending extra effort to bring positive publicity to the organization” (Hitt, Miller & Colella, 2011).
Before proceeding, the definitions for these three areas must also be given. Human capital, according to the textbook is defined as “the collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organizational workforce” (Mathis & Jackson, p. 5). Staffing is described in the HRL textbook as “providing a sufficient supply of qualified individuals to fill jobs in an organization” (Mathis & Jackson, 2010, p. 6). Lastly, talent management “focuses on key positions, key job families, skills that will be needed, competency models, talent pools, and assessments for employees” (Mathis & Jackson, p. 284).
What this means is that talent management seeks to have an available pool of candidates (a ‘pipeline’ of replacement string personnel) available in the event an employee leaves the organization. This doesn’t apply to just top level management, but Cabela’s has also extended this function to all levels of employees within the organization. This ‘succession planning’ in turn also overlaps with and supports the staffing and talent management functions.
Cabela’s began from humble beginnings: the brain child of Dick Cabela,...

Find Another Essay On How Cabela's maintain competitive advantage through human capital

How can the web give a company a competitive advantage?

1081 words - 5 pages advantage of the web will be its own website that is very simple for someone who is not from this generation and has no idea on how to use the computer, but still can surf through the company’s website. It is not that easy to create a website like that, to create that type of website, company must use a lot more graphics but also have an equal amount of writing for it flow easily through websites. This is the greatest advantage for the company to expand

How does a Value Chain analysis model help the organisation develop and deliver sustained competitive advantage?

2956 words - 12 pages With regard to today's dynamic and fiercely competitive business environment can Porter's value chain analysis model help organisations to develop and deliver sustained competitive advantage? This essay will define Porter's value chain model and his value system including it's primary and secondary activities and how this impacts profit margins. It will explain Porter's five external forces which impact organisations including additional

How Carlos Gutierrez used operations management to reduce costs and build Kellogg's competitive advantage?

966 words - 4 pages 1> How has Carlos Gutierrez used operations management to increase quality and responsiveness to customers and built Kellogg's competitive advantage?In order to look into Carlos Gutierrez's operation management's applications, we should elaborate what are the aims of operation management focuses on in global terms. Operation management has for goal to maximise profit. In order to do so, it looks on ways to maximise efficiency all along the

How Can Chinese Shareholding Commercial Banks Create Competitive Advantage and Build Core Competence? A Case Study: Shanghai Pudong Development Bank.

9098 words - 36 pages AbstractThis project conducts a case study for the relations of competitive advantage, core competence and critical success factors in Shanghai Pudong Development Bank. The aims are to examine how Chinese shareholding commercial banks can create competitive advantage and build core competence.This research reviews a series of analytical theories, including different approaches of competitive strategies, core competence, CSFs and relations of

How, through dialogue and other dramatic effects, Miller has constructed a credible representation of human conflict.

1506 words - 6 pages "In all my plays and books I try to take setting and dramatic situations from life which involve real questions of right and wrong. Then I set out, rather implacably and in the most realistic situations I can find, the moral dilemma and try to point out a real, though hard, path out. I don't see how you can write anything decent without using the question of right and wrong as the basis."Arthur Miller, 1948, press conference after the premiere

Adding Value to the Organization

1236 words - 5 pages opportunities and threats in order to maintain a competitive advantage-was a job primarily for the company's line managers. Today things are different. Strategies increasingly depend on strengthening organizational responsiveness and on building committed work teams, and these put HR in a central role.The fact that employees today are central to achieving competitive advantage has let to the emergence of Strategic Human Resource Management (SHRM

Strategic Human Resource Management

1450 words - 6 pages cost, enhance competition and maintain them. On the other hand, the differentiation thrust applies the HRM practices so as to differentiate the company or its products from the competitors. To some extent this thrust might not make an organization more efficient but its policies and systems can differentiate it from other organizations (, 2011). An organization can gain competitive advantage via the strategic management of the human

The Impact Of Technology on Change

2054 words - 8 pages with choices organizations make to improve their competitive performance” (Cummings, 2009). Capital One prides itself on providing excellent customer service and maintain a competitive advantage. “Successfully implementing and exploiting the right information technologies is critical to maintaining competitiveness” (Hazen, p9).The single sign on was designed to make the banking process easier for customers. The company has been going through many

The Cost of Capital is a critical element in business decisions.

4025 words - 16 pages cost of capital as an important source of competitive advantage are in financially weaker than those that do not. Financially healthier firms, despite their level of capital intensiveness, are more capable of financing their investment requirements internally, which means that they are less concerned about the costs associated with raising new funds. While there are costs associated with the internal generation of capital, firms in a weaker

Looking Inside for Competitive Advantage<Tab/>

1599 words - 6 pages What do we look for in order to attain competitive advantage? Where will we look? How will we find it? Well, there are a lot of questions that could be asked so that we can source out a firm's competitive advantage. Several things are needs to be assessed, evaluated and decided on in order to formulate a firm's competitive advantage. For Jay Barney, the author of Looking inside for competitive advantage, a company's competitive advantage can be

The Cost of Capital is a Critical Element in Business Decisions

3689 words - 15 pages issue is not capital intensity but the capital capacity to satisfy capital requirements (i.e. Financial Health and Competitive Availability). Morone (1991) found that the firms that view the cost of capital as an important source of competitive advantage are in financially weaker than those that do not. Financially healthier firms, despite their level of capital intensiveness, are more capable of financing their investment requirements

Similar Essays

Human Resource Management As A Competitive Advantage

2390 words - 10 pages In the International Hospitality market competition is an issue of services and products. Much attention has been directed to a better service and the best product and how this can be achieved through utilising the human resource, (Adorka, 1996).Understanding sources of competitive advantage has become a major area of research in the field of strategic management, (Handy, 1999). None more so than in the Hospitality sector, where differentiation

Why Strategic Human Resource Management (Shrm) Is So Important? How Is Human Resource Management (Hrm) Strategic To Gain Competitive Advantage?

2924 words - 12 pages Executive SummaryNowadays, Strategic Human Resource Management becomes very important for the organizations in the business world environment. The purpose of this assignment is about what the Strategic Human Resource Management (SHRM) is and why SHRM is so important? How is human resource management (HRM) strategic to a firm's viability and how it might help to lay a basis for sustained competitive advantage? And what are the strategies for the

Obtaining A Competitive Advantage Through Cost Leadership And Differentiation

2196 words - 9 pages Value Chain in order to help it maintain and increase the competitiveness of the business, and this will be done through assessing the operations of the business and locating exactly where any competitive advantage can be gained. Lastly, Porter’s value chain features 9 activities which can each be identified as being either a primary or support activity and what will then be explained will be how these primary and support activities can add value to

The Value Of Human Capital As A Sustainable Advantage

3052 words - 12 pages . Faced with mounting losses and a salary bill that keeps inflating at the end of each year, without being backed by profits, the Board of directors is worried by developments it views as unsustainable and is scouting for a way out of the quagmire. Recently, the chairman of the Board invited Enhancement Consultants to come and carryout three tasks namely: i. to explain the concept of attaining sustainable competitive advantage from human capital