According to Bizer at al. (2002), reframing is “to change the conceptual and/or emotional setting
or viewpoint in relation to which a situation is experienced and to place it in another frame which fits the
facts of the same concrete situation equally well or even better and thereby changing its entire meaning”.
Leaders must be able to look at issues from multiple perspectives, to challenge beliefs, and to change
attributes in order to clearly see the whole picture an issue presents. This action would increase a
leader’s options and allow them to see solutions that may not have been visible to them previously.
In the area of question 4, the actions I believe I need to take are to be more inquisitive and to
create a stronger feedback loop between my coworkers
and myself. I need to ask others for their
points of view and to pay more attention to changes in the environment and how those changes are
perceived. I need to encourage my coworkers
to voice their opinions openly and to let them know that
differing perspectives are always welcome.
In the area of question 10, the actions I believe I need to take are to be more open to criticism
and contrasting points of view. I find it hard sometimes to accept contrasting points of view or criticisms
when I feel strongly about an issue. I believe I need to soften my stance and allow for feedback from
those around me so that I can see all of the possible solutions. Along with my stubborn attitude there is
laziness because with contrasting points of view, more often than not, comes more work. I need to be
more enthusiastic in receiving and putting into action all ideas and strategies.
In the area of question 39, the actions I believe I need to take are to be more openminded
to be willing to accept more than one possible solution to a problem. I believe it is the police officer in
me that creates such strong conviction for the idea that there is only one explanation for any situation.
After all, there is only one way a certain crime was committed and only one individual responsible for it.
What I have come to realize is that line of thinking is only viable after the fact. In the end there is only
one smoking gun but in the means to come to that end there are endless possibilities in the who and the
why. I need to be more open to different possibilities and find a way to look at situations from multiple
Pisapia (2009) defines reflection as “consideration of any belief or practice that promotes
understanding of situations and then applies the newly gained knowledge to these situations” (p.67).
Leaders need to be able to scrutinize facts, ideas, strategies, results, and perceptions in order to be able
to learn from the past and to see where improvements need to be made for the future. Leaders must
focus on and analyze their...